Optical Assistant

Optical Express; Newbridge; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading optical care provider in Newbridge seeks an Optical Advisor to enhance patient experience by building relationships and ensuring exceptional customer service. Responsibilities include maintaining accurate records and fostering communication before and after treatment. The ideal candidate possesses strong communication and organizational skills, and is motivated to succeed. Competitive salary and benefits including training will be provided.

Benefits

Competitive salary

Free and discounted optical products/procedures

Investment in training and career progression

Qualifications

• Passion for providing world-class customer service.
• Strong organizational skills.
• Ability to communicate clearly with diverse people.

Responsibilities

• Build relationships with patients and maintain regular communication.
• Accurately maintain customer records.

Skills

Customer service

Organizational skills

Communication skills

Presentation

Motivation

Job description

Overview

Job Title – Optical Advisor

Location – Newbridge

Hours – Full time position, 40 hours per week

Salary – Competitive, bonus & benefits, full training will be given

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

It’s our Optical Assistant’s role to make our patients feel like a superstar from the moment they enter our clinics.

Our Optical Assistants are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:

• Building relationships with patients and ensuring regular communication before and after treatment
• Accurately maintaining customer records

Ideal candidate

• Have heaps of passion for providing world-class customer service
• Possess strong organisational skills
• Can communicate clearly and articulately with a diverse range of people
• Like to look presentable and well maintained
• Are motivated and driven to succeed

Benefits

• Competitive salary
• Free and discounted optical products/procedures
• Modern working environment with superb technology support
• Genuine investment in your training and career progression

If you believe you have the right skills and attributes for this role, we’d love to hear from you.