As an Operations Technician you will assist and support the production and supply chain team with day-to-day activities related to product manufacture. The Operations Technician will play a critical role in the success of our product manufacturing initiatives and improvement of our products. Your ability to work collaboratively with cross-functional teams, attention to detail and technical expertise will contribute to the success of our product initiatives.
Role and Responsibilities
- Support the manufacturing of medical device, veterinary, and development products in accordance with company processes and procedures.
- Coordinate daily production activities and assist in organizing workload across the production team to ensure schedule adherence.
- Provide operational guidance to production team members in line with established SOPs and procedures.
- Review batch records and production documentation.
- Support tracking and reporting of KPIs relating to production and supply chain performance.
- Initiate and track change controls as required and support progression through internal systems.
- Support NCR, NCM, and CAPA actions in collaboration with the Production & Supply Chain Team Lead.
- Support validation activities including execution of equipment protocols, calibrations, and process validations.
- Assist in process validation, risk management, and continuous improvement initiatives.
- Support progress across projects by reviewing schedules, identifying risks, and escalating issues where necessary.
- Communicate with key suppliers to support process, equipment, and raw material improvements/developments.
- Support the implementation and ongoing operation of the ERP system.
- Ensure the manufacturing and warehousing area is maintained in accordance with company procedures and regulatory standards.
- Carry out routine production activities in a regulated cleanroom environment under established SOPs.
- Maintain training records and ensure all required training is up to date.
- Perform all duties in compliance with company policies and procedures.
- Ensure all health, safety and environmental requirements are met.
- Perform other related duties as assigned by the Production & Supply Chain Team Lead.
Quantifications and Education Requirements
- Relevant industry experience in a regulated environment.
- Excellent communication, planning, interpersonal and presentation skills.
- Hardworking and highly motivated with the ability to work both independently and as part of a team.
- Strong technical acumen and ability to understand complex technical concepts/issues and develop practical solutions.
- Strong attention to detail and ability to work meticulously to ensure accuracy in testing and documentation.
- Ability to work in a dynamic environment with changing priorities.
- Experience with good documentation practices (GDP) and current good manufacturing practices (cGMP).