Operations Shift Manager, Amazon Logistics

Amazon; Cavan; On-site; EUR 45,000 - 65,000; Full time

Job summary

A leading logistics company is seeking an Operations Shift Manager to lead a team at their delivery station in Ireland. This role requires a bachelor's degree and experience in Operations or Logistics, along with excellent communication and problem-solving skills. Flexibility for varying shifts is a must, as the site operates across 7 days. The ideal candidate has a passion for safety and performance excellence.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in Operations, Supply Chain/Logistics, or a related field.
• Experience managing sizable teams, motivating others, and building relationships.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and develop a team of associates.
• Maintain Health and Safety standards on-site.
• Collaborate with support teams to meet business objectives.
• Identify and lead process improvement initiatives.
• Ensure workflows run smoothly and customer expectations are met.

Skills

Team leadership

Problem-solving

Communication skills

Analytical capabilities

Flexibility

Education

Bachelor's degree or equivalent

Job description

Overview

Operations Shift Manager, Amazon Logistics – Job ID: 2903449 | Amazon Commercial Services Pty Ltd

Here at Amazon we are currently seeking for an Operations Shift Manager to join the business and play a critical role in leading our team of associates within our Delivery Station at Adelaide, South Australia.

Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days.

Responsibilities

• Leading and developing a team of Amazon associates
• Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Proactively identifying and leading process improvement initiatives and Lean tools
• You'll need to push, pull, squat, bend, and reach varying weights

A day in the life: You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

About the team

Our team is a high performing team comprising individuals with great customer obsession, focus on performance metrics and passion to deliver happiness to our internal and external customers.

Basic Qualifications

• Bachelor's degree or equivalent
• Working experience in Operations, Supply Chain/Logistics, or a related field
• Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships
• Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes
• Excellent communication skills, both verbal and written
• Experience with performance metrics and process improvement
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Authorized to work in Australia without sponsorship

Preferred Qualifications

• You’re competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment
• You already have experience of planning, performance metrics, process improvement and Lean or Kaizen techniques and methodologies

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.