Operations Manager

Tallaght University Hospital; Dublin; On-site; EUR 120,000 - 160,000; Full time

Job summary

Tallaght University Hospital in Dublin is seeking a Directorate Operations Manager to lead the Perioperative Directorate, align operations with strategy, and provide business support to the Directorate. The role delivers performance reporting, capacity planning, and budget stewardship, reporting to the Chief Operations Officer and Clinical Director, with a focus on patient-centred service delivery.

Candidates will have at least five years of senior healthcare operations experience, a degree, and

Qualifications

• Be educated to Degree level (min level 8) in a relevant clinical profession, operations or Business, Finance, HR, Management
• Have over 5 years relevant senior management experience with at least three in a healthcare operations role in a large healthcare or relevant organisation
• Proven track record of implementing change projects
• Experience of managing a large complex budget

Responsibilities

• Operational Management: lead access performance and service planning
• Manage waiting lists, resource utilisation and capacity planning
• Develop and maintain monthly performance reports including waiting list performance and hospital activity
• Deliver operational plans aligned to hospital strategy and development programmes

Education

Degree level (min level 8) in a relevant clinical profession, operations or Business, Finance, HR, Management

Job description

Job Title: Directorate Operations Manager

Reference No: 08.014(2026)

Department / Directorate: Initial Assignment - Perioperative Directorate

Reports to: Chief Operations Officer & Clinical Director

Tallaght University Hospital (TUH) is one of Ireland’s largest acute teaching hospitals, adult, psychiatric and age-related healthcare on one site. The Hospital has 450 adult beds with over 4,000 people on staff and more than 60 different nationalities represented. The Hospital is a provider of local, regional and national specialties. It is a designated Trauma Unit incorporating the National Pelvic and Acetabular Unit, a regional Urology Centre, a Women’s Health Centre, Supra-regional Endometriosis centre, National Intellectual Disability Memory Service and the second largest provider of Renal Dialysis services in the country. One of the two main academic teaching hospitals of Trinity College Dublin - TUH specialise in the training and professional development of staff in areas such as Medicine, Nursing, Health and Social Care Professionals. TUH is part of the Dublin Midlands Region which serves a population of over 1.2 million across seven counties.

The Hospital is an exciting and dynamic place to work, in the midst of implementing a new hospital strategy. It is an exciting time to join the TUH team and one of Ireland’s main teaching hospitals with so many plans to enhance patient care. The Hospital believes in investing in their team and offers excellent education and research opportunities.

Purpose of the Role:

The Peri Operative Directorate Manager is a key member of the Directorate Management Team providing operational leadership and the business support and management function to the Directorate and holds a dual reporting role. The post holder reports to the Chief Operations Officer as line manager to ensure the operational management and service delivery targets of the Peri Operative Directorate are achieved. For clinical governance the post holder reports to the Clinical Director for the Peri-operative Directorate to ensure the delivery of the hospitals strategic objectives for the directorate are achieved. Key duties will include business analysis of daily, weekly and monthly performance activity to identify capacity constraints and facilitate effective capacity planning. Initial assignment is the Perioperative Directorate, however you may be assigned to the same role in another Directorate in the future.

The Operations Manager will have responsible for:

• Operational Management and Access performance
• Service Planning
• Operational Performance and Financial Management
• Strategic Planning
• Quality Assurance and Risk Management
• HR Management and Organisational Development

Key Duties and Responsibilities:

• Maintain throughout the hospital an awareness of the primacy of the patient in relation to all hospital activities.
• As part of the Senior Perioperative Directorate management team provide leadership for all staff in achieving the mission, values and strategic objectives of the hospital.
• Report to and provide the business function to the Clinical Directorate on executive matters (i.e. strategic, management and operational issues).
• Report to and be accountable to the Chief Operations Officer in relation to day to day performance, professional services and Directorate operations matters.

Key Working Relationship:

• The post holder will report to the Clinical Director on executive matters
• The post holder will report to the Chief Operations Officer as line manager
• The post holder will work closely with the Operations team to ensure that central elements of TUH service provision is optimised for the benefit of patients
• Other key working relationships Include the Clinical Director for Medicine and Emergency Medicine Directorate, HSCP Leads, CEO DON and Directorate Nurse Manager

Operational Management

• To work with the Operations team to develop a strategic approach to patient centred access in line with national performance targets
• Proactively work to develop a performance culture in the hospital and take a lead role in putting in place a performance management system and performance improvement initiatives
• Undertake business analysis on a daily, weekly and monthly basis on performance for internal and external reports
• Responsible for maximising appropriate resource utilisation, to achieve compliance with organisational and national waiting list performance measurement and initiatives including the monitoring, analysing and forecasting trends in respect to In-patient, Day case, Out-patient waiting lists.
• Responsible for leading, managing and overseeing all outsourcing and insourcing initiatives, ensuring full compliance with MOUs and regulations.
• Develop and maintain monthly performance reports including waiting list performance, hospital activity and including on in-sourcing/out-sourcing initiatives.
• Manage, co-ordinate and audit all waiting lists to ensure the key service deliverables are achieved within the prescribed time frame.
• Engage with the relevant stakeholders both within the hospital and external agencies as appropriate, to address capacity and demand issues in a timely manner
• Responsible for the operational management and administration of the Clinical Directorate, ensuring the efficient and effective day to day running of the Directorate, matching resources to need with flexibility to respond to workload pressures.
• Responsible for delivering effective operational plans linked to the hospital strategy and organisational development programmes, ensuring that organisational and national targets are met.
• Support the Clinical Director and contribute to the development of the Directorate, as a key strategic service unit, which delivers quality patient care in an efficient, effective and equitable manner.
• Responsible for the management of all clerical and administrative staff within the Directorate.
• Support the Clinical Director in ensuring that a functional Directorate management team is established which allows for regular consultation with lead clinicians in each area and encompasses regular reporting to the Management Team.
• Prepare and implementation end to end operational policies, practices and procedures in relation to Access for all patients.
• Prepare and implementation operational policies, practices and procedures which are quality driven, patient and client focused and which help to improve the efficiency and effectiveness of services and raise and maintain standards and reduce costs.

Qualifications & Experience required:

Must have:

• Be educated to Degree level (min level 8) in a relevant clinical profession, operations or Business, Finance, HR, Management or other relevant discipline
• Have over 5 years relevant senior management experience with at least three in a healthcare operations role in a large healthcare or relevant organisation.
• proven track record of implementing change projects
• experience of managing a large complex budget

It is desirable that candidates would have:

• Professional qualification in a healthcare profession (Medicine, Nursing or Health and Social Care Professional)
• Masters level in a related field
• Have a Management Qualification or Post Graduate Diploma
• Project Management/Lean Qualification

Informal Enquiries to:

Mr Jerome Powell, Chief Operations Officer, E-mail [e-mail]

Ms. Bridget Egan, Clinical Director – Perioperative Directorate E-mail: [e-mail]

Closing Date: Before close of business on 3rd September 2026

For a full job description please contact [e-mail]