Operations Analyst

eTeam; Dublin; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

eTeam is seeking a senior technical professional to design and build real-time webhook and API integrations within a global paid media environment. You will work closely with engineering, data teams and external partners to deliver secure, scalable integrations that enable live data exchange and informed decision making.

The role emphasizes hands-on development, end-to-end testing, and thorough documentation to support production readiness and ongoing engineering support.

Qualifications

• Strong experience designing, developing and troubleshooting enterprise API and webhook integrations.
• Solid understanding of REST APIs, event-driven architectures and data exchange patterns.
• Proficiency in backend software development using a modern programming language.
• Experience implementing data validation, transformation, error handling, logging and monitoring.

Responsabilités

• Lead technical discovery and solution design for new webhook and API integration capabilities.
• Design, develop and test webhook and API integrations between external platforms and client systems.
• Develop secure integration workflows with authentication, error handling, logging and monitoring.
• Document technical designs, configurations and test outcomes; support deployment activities.
• Collaborate with engineering, security and business stakeholders to ensure reliable delivery.

Description du poste

Workforce Model: Workforce Flex 3 Days per week

About the Team

As part of the Global Paid Media team at client, our Lead Generation Activation function manages the technology and operational processes supporting paid media lead acquisition globally.

We are expanding our technical capabilities to improve how data is exchanged, validated and used across our marketing platforms and client systems. This includes developing new real-time integrations that strengthen our lead management capabilities and support more informed decisions across our global paid media programmes.

This is a senior, hands-on technical role focused on designing and building webhook and API integrations. You will work closely with our Lead Generation Activation team, Clients Engineering and external technology partners to develop solutions that operate reliably within a complex enterprise technology environment.

Key Responsibilities

Technical Solution Design & Architecture

• Lead technical discovery and solution design for new webhook and API integration capabilities.
• Work with clients' engineering and platform partners to assess integration approaches, data availability, system dependencies and technical feasibility.
• Translate business requirements into technical designs, integration specifications and development requirements.
• Evaluate technical trade-offs involving system performance, security, scalability and implementation complexity.

API & Webhook Development

• Design, develop and test webhook and API integrations between external platforms and clients systems.
• Build and configure integration components, including API requests, responses, data transformations and validation logic.
• Develop secure and reliable integration workflows with appropriate authentication, error handling, logging and monitoring.
• Troubleshoot complex integration issues, identify root causes and implement practical technical solutions.

Testing, Deployment & Technical Quality

• Develop and execute integration testing to validate data accuracy, system behaviour and performance.
• Work with internal engineering teams to resolve technical issues identified during testing and implementation.
• Support proof-of-concept development, production readiness and deployment activities.
• Document technical designs, integration configurations, testing outcomes and operational support requirements.

Cross-Functional Technical Partnership

• Partner with Lead Generation Activation to understand business use cases and translate requirements into working technical solutions.
• Collaborate with clients Engineering, data teams, security teams and external technology providers throughout development.
• Communicate technical findings, dependencies and recommendations clearly to both technical and non-technical stakeholders.
• Support technical knowledge transfer and handover to the internal teams responsible for ongoing engineering support.

Skills & Attributes

People & Ways of Working

• Comfortable independently managing complex technical development work while collaborating with multiple engineering and business teams.
• Strong technical judgement and ability to make practical recommendations when requirements or system dependencies are not fully defined.
• Clear communicator who can explain technical challenges, trade-offs and proposed solutions to different audiences.
• Hands-on problem solver who takes ownership of technical delivery and follows issues through to resolution.

Technical & Problem-Solving Skills

• Strong experience designing, developing and troubleshooting enterprise API and webhook integrations.
• Solid understanding of REST APIs, event-driven architectures, authentication protocols and data exchange patterns.
• Proficiency in backend software development using a modern programming language.
• Experience implementing data validation, transformation, error handling, logging and integration monitoring.
• Strong debugging and root-cause analysis skills across interconnected platforms and services.
• Understanding of secure data handling, API security and enterprise integration standards.

Knowledge & Experience

• Demonstrated experience delivering API integrations or enterprise integration solutions in a hands-on software engineering role.
• Experience working with clients APIs, CRM data models or comparable enterprise applications.
• Experience integrating third-party SaaS platforms with internal business systems.
• Ability to work effectively with engineering, architecture, security and business stakeholders.
• Salesforce Data Cloud/Data 360, MuleSoft or comparable data and integration technologies.
• Marketing technology platforms, lead management systems or B2B marketing environments.
• Experience with Convertr, Integrate or similar lead management platforms.
• Experience developing real-time data validation or identity matching solutions.
• Strong understanding of lead management platforms, campaign trafficking, QA processes, and lead delivery workflows.