Online Learning Support Officer

Trinity College Dublin; Dublin; On-site; EUR 48,000 - 60,000; Full time

Job summary

Trinity College Dublin in Dublin is seeking an Administrative Officer 3 to support the School's Online Learning Technologist within the School of Medicine. The role involves developing teaching modules, content, structures and assessments, with a strong emphasis on using AI tools to innovate and enhance learning.

The post is a Specific Purpose Contract, 35 hours per week, and salary on the Administrative 3 scale (€47,848 - €59,847 per annum).

Job description

Trinity is Ireland’s leading university and is ranked 75thin the world (QS World University Rankings 2026). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Thrive: Trinity College Dublin's Strategic Plan 2025 - 2030

Post ID: 039538

Post Summary: The purpose of the role is to support the School's Online Learning Technologist in all aspects of the School of Medicine's diverse online learning portfolio. This involves working with academics and clinicians to develop teaching modules, including content, structures, and assessments. The role will demand a proven ability to innovate, develop, implement and manage online learning within the School of Medicine.

Helping colleagues to create with AI is a central part of this post. The post holder will be an experienced and inventive user of AI tools for producing learning content, and will work directly with academic and clinical staff to demonstrate what these tools can do and to build their confidence in using them. In this context AI is understood to include not only generative tools but also the speech, language, analytics, search and image technologies already present in the School's platforms and data, and the post holder is expected to draw value from all of them.

The post is concerned with the output of colleagues as much as with that of the post holder. A substantial part of the work involves taking a lecturer's initial idea to a draft they can review, edit and teach with, and leaving them able to repeat the process independently.

In driving the online learning strategy for the School, the post is not just administrative or technical, but will also contribute to academic areas of teaching and research in the area of medical education. Engagement with colleagues on clinical sites is critical to this role, including integrating adjunct and visiting staff who may be unfamiliar with Trinity systems and processes.

Post status: Specific Purpose Contract

This employment is for the specific purpose of filling an Administrative Officer 3 vacancy on a temporary basis pending the return of the postholder from authorised leave. Employment is not offered on an indefinite duration basis as the original postholder is expected to return.

Hours of Post: 35 hours per week

Salary: This appointment will be made on the Administrative 3 Salary Scale (€47,848 - €59,847 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)

Our Values - putting our words into action

Values matter. They are key to the success of our Strategic Plan. We centre our behavioural values around the importance of belonging. We recognise that the university will thrive by each of us respecting and caring for one another. We know we can achieve much more through working together. We know too that we must take responsibility for our actions and be accountable. We must, and will never stop, imagining. And through being nature positive we connect not just with the environment but with our ambitions for a sustainable future.

At Trinity, we are committed to equality, diversity, and inclusion. We welcome applications from all individuals, including those with disabilities, those who have followed non-traditional career paths, and those who have taken time out for reasons such as family or caring responsibilities. We also welcome international applicants, including those who have been displaced due to conflict or war.

Trinity College Dublin is Ireland’s premier university. We are an EU Sustainable Gender Equality Champion and hold an Athena Swan Silver Award, recognising our ongoing work to advance gender equality both within Trinity and across the higher education sector. Trinity is committed to supporting work–life balance and creating a family-friendly working environment.