NPO Digital Transformation Technical Consultants

Jobgether; Ireland; Ibrido; EUR 56.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full-time employment

Hybrid working arrangement

Flexible working hours

International working environment

Broad training and development

Descrizione del lavoro

Jobgether is seeking an NPO Digital Transformation Technical Consultant based in Ireland. You will help nonprofit organizations strengthen operations through technology adoption, assess needs, recommend solutions, and lead or support technical implementations.

You will manage projects and client relationships while coordinating internal teams and external partners across CRM, cloud, donor management, and productivity tools.

Competenze

• 5+ years in digital transformation or IT project coordination.
• Proven client relationship management experience.
• Ability to translate client needs into actionable plans.
• Experience with external vendors and implementation partners.
• Fluency in written and spoken English.

Mansioni

• Support nonprofit clients through digital transformation journeys with technical implementation and client consulting.
• Develop roadmaps, implementation strategies and work plans with clients.
• Lead or support the implementation of digital solutions to improve effectiveness.
• Configure, customize and troubleshoot platforms including CRM, cloud, donor management, and productivity tools.
• Coordinate data migrations, system integrations and platform transitions with data integrity.
• Translate client requirements into technical specs and collaborate with vendors to deliver solutions.
• Validate implementations through testing, document configurations and decisions.
• Manage client relationships as primary contact with ongoing guidance.
• Coordinate activities between clients, internal teams and external providers to stay on track.
• Support project planning, monitoring, reporting and continuous service improvement.
• Design and deliver training programs, workshops and resources for international clients.
• Contribute to service development and knowledge sharing templates.

Conoscenze

Digital transformation

Project coordination

Client relationship management

English fluency

Stakeholder management

Strumenti

CRM systems

Cloud solutions

Data migrations

Productivity tools

Descrizione del lavoro

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an NPO Digital Transformation Technical Consultant based in Ireland.

We are looking for a Digital Transformation Technical Consultant to help nonprofit organizations strengthen their operations through effective technology adoption. In this role, you will assess organizational needs, recommend suitable solutions, and lead or support the technical implementation of digital tools. You will work directly with nonprofit clients, managing projects and relationships while coordinating internal teams and external technology partners. Your responsibilities will span technology configuration, system integrations, data migrations, service delivery, and troubleshooting. You will also contribute to training initiatives, knowledge sharing, and the continuous improvement of digital transformation services. This is an international opportunity to use your technical and consulting expertise to help mission-driven organizations increase their impact through technology.

Accountabilities

You will support nonprofit organizations throughout their digital transformation journeys, combining technical implementation, client consulting, project coordination, and capacity building. Your main responsibilities will include:

• Conduct digital readiness assessments and identify technology needs, challenges, and opportunities for nonprofit organizations.
• Develop digital transformation roadmaps, implementation strategies, and project workplans in collaboration with clients.
• Lead or support the implementation of digital solutions that improve organizational effectiveness and operational efficiency.
• Configure, customize, and troubleshoot technology platforms within client environments, including CRM, cloud, donor management, and productivity solutions.
• Coordinate data migrations, system integrations, and platform transitions while ensuring data integrity and business continuity.
• Translate client requirements into technical specifications and collaborate with external vendors and implementation partners to deliver solutions.
• Validate implemented solutions through testing and quality checks before go-live, documenting configurations and technical decisions.
• Manage client relationships as a primary point of contact, providing ongoing guidance, recommendations, and support throughout project delivery.
• Coordinate activities between nonprofit clients, internal teams, and external service providers, ensuring projects remain aligned with objectives and timelines.
• Support project planning, monitoring, reporting, data analysis, and continuous improvement of service delivery processes.
• Design and deliver technical training programs, workshops, webinars, and educational resources for international clients and teams.
• Contribute to service development, implementation templates, internal documentation, and knowledge-sharing initiatives.

Requirements

The ideal candidate brings a combination of technology consulting, project coordination, and client relationship management experience, with the ability to translate organizational needs into practical digital solutions. Candidates with different experience levels may be considered for Junior, Mid-Level, or Senior opportunities. Key qualifications include:

• At least 5 years of experience in digital transformation, technology consulting, IT project coordination, service delivery, client success, or account management.
• Proven experience managing client relationships and acting as a trusted advisor.
• Experience coordinating technology implementations, digital adoption projects, or platform migrations.
• Ability to assess client requirements and translate them into actionable technical solutions and implementation plans.
• Experience working with external vendors, consultants, and technology implementation partners.
• Familiarity with digital platforms such as CRM systems, cloud solutions, donor management tools, and productivity applications.
• Strong project management skills, including planning, coordination, monitoring, and reporting.
• Experience developing and delivering training sessions, workshops, or educational programs.
• Strong documentation skills, including the ability to create implementation procedures, technical guides, and operational resources.
• Analytical skills and the ability to use data to support recommendations, decision-making, and process improvements.
• Ability to work independently and manage multiple client engagements simultaneously.
• Strong consulting, communication, facilitation, and stakeholder management skills.
• Fluency in written and spoken English.
• Additional language skills are an advantage, particularly in international nonprofit environments.

Benefits

• Full-time employment, Monday to Friday.
• Hybrid working arrangement, with remote flexibility depending on location.
• Flexible working hours.
• Attractive international working environment.
• Broad training and professional development opportunities, both online and offline.
• Monthly salary ranges that vary according to location and experience:
  • Africa: USD 2,300–2,800.
  • Poland: PLN 8,500–11,000.
• Compensation may be adjusted based on experience and the cost-of-living index in the candidate's country.

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.