Night Deputy Manager - Cork Services

depaul; Cork; On-site; EUR 51,000 - 51,800; Full time

Benefits offered by this job

Annual leave of up to 30 days based on service length

Health cash plan for various treatments

Life assurance up to four times salary

Pension matched by employer

Job summary

depaul is seeking a Night Deputy Manager for its Cork Services to oversee service delivery and support local management during night hours. This 12-month fixed contract position offers a salary of €51,368.72 per annum with a 35-hour work week on a 4 on-4 off rota.

The successful candidate will have a minimum of 2 years' experience in homelessness or social care, alongside a case management accredited qualification. Responsibilities include managing the night team's performance and ensuring compliance with health and safety regulations.

Qualifications

• 2 years’ experience in direct access client support or key working role.
• Ability to motivate staff and support volunteers.
• Understanding of managing a residential setting.

Responsibilities

• Oversee service delivery and support multi-site management during night hours.
• Manage staff performance and development through training and supervision.
• Ensure compliance with health and safety standards.

Skills

Experience in Homelessness/Social Care

Ability to use initiative

Team management

Crisis management

Communication skills

Education

Social Studies / Case Management Qualification

Job description

Night Deputy Manager - Cork Services

35 Hours Per Week - working across a 7 day rota - 4 on 4 off

12 Month Fixed Contract - with a potential for permanency

€51,368.72 per Annum

Overseeing local management of service delivery and providing of multi-site support during night hours

Key Areas of Responsibility

Service Management

• To be an active member of the Local Management Team (LMT), collaborating to oversee efficient and effective management of the assigned project.
• In conjunction with the Project Group Manager (PGM), you will be responsible for the night-to-night running of your project, providing care and support to the particular project's client group.
• The Night Deputy Manager will provide support to ensure teams have assistance throughout the night shifts.

Staff

• Support induction of night support workers across services.
• Supervision, training and management of staff performance through probation, joint annual appraisals and supervision in assigned project.
• Oversee and support the development of the night’s team in assigned project.
• Responsible for provision of staff support across multi sites during hours of work.
• In person support in projects across services where needed.

Service Delivery

• To manage all service user processes through the team.
• To manage the staff rota and ensure adequate cover for project during hours of work.

Operational Management

• In conjunction with the rest of LMT and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams.

Health and Safety

• Responsible together with the PGM and the rest of LMT for ensuring the project operates as defined by the Health and Safety Statement.
• Responsible for supporting staff with incidents during hours of work and providing debrief or onsite support if needed.

Communication

• Ensure effective communication with the local management team by completing and receiving a full handover of happenings during hours of work.

Team Working

• Develop/manage an operational and well-functioning staff team.
• Provide support and training to night staff where identified with PGM.
• Participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM).

Contribution to Broader Organisational Objectives

• Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by Senior Service Team and contribute to the improvement of quality, training, Service User involvement and other aspects of service quality as required.

The Building

• Responsible for overseeing building standards and that identified repairs are handed over to ensure health & safety standards are managed.

Finance

• Be involved in financial planning for project, manage the project budget with other LMT, and ensure cash procedures are followed.

Fundraising & Communications

• Facilitate the requirements of the Fundraising and communication team and liaise with project staff as required.

Administration

• Ensure accurate data management.
• Oversight of tasks assigned through the Deputy Manager Checklist and/or assigned by the Project Group manager of the assigned project.

General Responsibilities

• Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of the Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this client group.
• At all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.
• Undertake any other duties that may be required which are commensurate with this role.
• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of Depaul.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

Person Requirements

• 2 years’ experience working in the Homelessness/Social Care field, in a direct access client support, or key working role.
• Social Studies /Case Management Accredited Qualification.
• Experience of low threshold, harm reduction services desirable.
• An understanding of the key issues relating to managing a residential setting.
• Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging situations.
• Ability to motivate staff in the provision of services to International protection applicants, as well as an ability to work closely with and support volunteer workers.
• Ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practices within the project.
• Ability to manage service users, with complex needs and challenging behaviours.
• Respect for the values and beliefs of Depaul.

Benefits

• Annual Leave: Up to 3 years' service - 25 days per year; 3-5 years - 27 days per year; over 5 years - 30 working days per year (excluding bank and statutory holidays).
• 10 public holidays each year with Good Friday as discretionary day.
• Day off and day pay for Christmas Day, St. Stephen's Day, and New Year's Day worked for shift workers.
• Non-Shift Workers: Paid day off on public holidays.
• Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
• Non-Rostered Employees: Entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension matched by the employer.
• Health assistance: health cash plan with coverage up to limits for treatments including dental, optical, acupuncture, etc. Children under 16 included.
• Life assurance: four times salary.
• Maternity / Adoptive Leave: 18 weeks full pay.
• Paternity Leave: 2 weeks full pay.
• Sick Leave Entitlement: sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms).
• Employee Assistance Program (EAP): confidential counselling service available 24/7, 365 days a year covering counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development: Depaul’s Vision, Mission and Values course; Emerging Leaders; online learning resources within Depaul’s award nominated online platform, Moodle; mandatory training including MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid.