Night Auditor (Part-Time)

Dalata Hotel Group; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A hospitality company is seeking a Night Auditor to ensure smooth operations at their Dublin property. Responsibilities include providing excellent customer service, managing health & safety, and leading the night team. Ideal candidates should have strong communication skills and the ability to work independently. This role offers developmental opportunities and various employee benefits.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee assistance programme

Pension access

Development opportunities

Qualifications

• Strong focus on customer service and safety during night operations.
• Experience in managing front office duties and team leadership.
• Ability to meet quality standards and achieve operational goals.

Responsibilities

• Ensure smooth hotel operations and customer service at night.
• Conduct health & safety checks and perform night audit duties.
• Lead and develop the night team for career progression.

Skills

Excellent customer service skills

Ability to work independently

Outstanding communication skills

Calm under pressure

Education

Experience in a 3/4-star hotel

Job description

Night Auditor

Night Auditor

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Job

• Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
• Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid
• Perform Front Office duties, including running the night audit report and check-in and check-out out guests
• Food & Beverage service at night.
• Clean the hotel lobby and meeting room area.
• Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
• Lead and develop the Night team, making sure that they become prepared for the next step in their career.
• Contribute to the strategic running of the hotel.

What You'll Need

• Excellent customer service skills.
• Ability to work independently and take initiative.
• Outstanding communication skills.
• Capability to remain calm and perform well under pressure.
• Experience in a 3/ 4-star hotel is desired but not essential

About Us

Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

Experience all Dublin has to offer at Maldron Hotel Parnell Square.

Just 3-minutes walk from O\'Connell Street, our 4-star hotel has everything right on your doorstep. Explore across the city on the LUAS, only a 2-minute walk from the hotel. Packed with amazing attractions, history, culture, shopping and nightlife, be here for it all at Maldron Hotel Parnell Square. New friends, new memories, new experiences, it starts here.

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