Network Operations Engineer I

Astreya; Dublin; On-site; EUR 45,000 - 57,000; Full time

Job summary

Astreya in Dublin is seeking a Network Operations Engineer I to support CDN cluster deployments and server hardware for content delivery. You will work independently with a high level of accuracy and contribute to global production environments.

Responsibilities include collaborating with ISPs, vendors, and partners; assisting with traffic queries; and participating in 24/7 support across the globe, with some weekend work.

Qualifications

• Bachelor’s degree (B.S/B.A) from four-year college or university with 0–2 years of related experience or equivalent education.
• Strong communication and collaboration skills.
• Understanding of fiber-optic technology and network components.
• Experience in root-cause analysis for network/server outages is a plus.

Responsibilities

• Provide support for global production content delivery network deployments.
• Understand production and corporate network and internet peering strategies.
• Participate in 24/7 support with other teams across the globe; some weekend work may be required.
• Work with multiple vendor servers and various software/hardware issues.
• Assist with traffic and queries from ISPs/partners.
• Support switches for incidents (input errors, CRC, RMAs).
• Collaborate with ISP/vendors to fix network issues.

Skills

Strong communication

Scripting capabilities

Network analysis

Fiber-optic knowledge

Education

Bachelor’s degree in a related field

Job description

What this Job Entails:

The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope:

• Applies company policies and procedures to resolve routine issues

• Works on problems of limited scope

• Receives detailed instructions

Your Roles and Responsibilities:

• Provide support for global production content delivery network deployments

• Understanding of production and corporate network and internet peering strategies

• Understanding of server hardware technologies relative to content delivery performance and capacity

• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues

• Assist with traffic and any other queries raised by ISP/partners

• Support team in handling switches for any incidents such as input errors, CRC, RMA etc.

• Work with ISP/vendors on fixing any issues related to network

• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience

• Builds stable working relationships internally

• Follows standard practice and procedures when analyzing situations or data

• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies

• Understanding of preparing root cause analysis for any network and server outages Programming and scripting capabilities

• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Preferred Qualifications:

• Experience working in a multi-vendor network environment.

• Network certifications, including server level certifications

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively

• Some positions may require occasional repetitive motion or movements of the wrists, hand, and/or fingers

Salary Range

45,280.00 - 56,600.00 EUR (Annual)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.