Network Operations Engineer

Astreya; Dublin; On-site; EUR 42,000 - 66,000; Full time

Job summary

Astreya in Ireland (Dublin) is hiring for a Network Operations Engineer I. This on-site role requires you to support CDN cluster environments with a high degree of accuracy and attention to detail.

You will work with multiple vendors, ISPs, and partners, handling network and server issues and contributing to 24/7 global support. Weekend work is required on occasion.

Qualifications

• Bachelor’s degree or equivalent with 0–2 years of experience.
• Ability to analyze situations or data using standard practices.
• Strong communication with service providers and ISPs worldwide.

Responsibilities

• Understand production and corporate network and internet peering strategies.
• Work on multiple vendor servers and various software and hardware issues.
• Assist with traffic and queries raised by ISP/partners.
• Support team in handling network incidents and switch issues.
• Participate in 24/7 support with teams across the globe; some weekend work may be required.

Skills

Programming & scripting

Fiber optic tech

Root cause analysis

Communication skills

Multi-vendor networks

Education

Bachelor’s degree in related field

Job description

IMPORTANT- it is fully on site, the working hours are 7-5pm, 4 days a a week , that is 10 hours a day- 40 hours a week.

You will need to work either on a Saturday or a Sunday each week.

What this Job Entails:

The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope:

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Your Roles and Responsibilities:

• Understanding of production and corporate network and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Assist with traffic and any other queries raised by ISP/partners
• Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
• Understanding of preparing root cause analysis for any network and server outages Programming and scripting capabilities
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Preferred Qualifications:

• Experience working in a multi-vendor network environment.

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers