Multi Skilled Operator (MSO)

Gravity Media; Swords; On-site; EUR 60,000 - 90,000; Full time

Job summary

Gravity Media seeks an MSO to support Riot Games' Esports broadcasts from our Dublin-area facility. The role shapes and maintains the production layer, spaces and supporting tech across global remote operations. You will report to the Production Manager and contribute to cutting-edge broadcast workflows.

They will work on the latest tech in Riot's remote broadcast centre, handling live feeds, QA, and incident response while ensuring high availability and strict safety standards.

Qualifications

• 1–2 years’ experience in a remote broadcast environment or esports events/online streaming.
• Strong VMix knowledge is a big plus.
• Understanding of SMPTE standards and various video processing codecs/formats.
• Experience with IP video/audio infrastructure incl. SMPTE 2110, Dante, NDI.

Responsibilities

• VMIX Technical operations delivery.
• Manage feeds with delay and HUDs working with TOC.
• Maintain all fault logs and reports.
• Oversee Audio and Talent Communications, Casters on a Vmix Call.
• Manage Audio Mix Minus and Programme Mix.
• Triage issues with Decklink, NDI, SRT, GPU load, dropped frames.
• Maintain and update SOPs; contribute to new SOPs.

Skills

Problem solving

Communication

Organisational skills

Under pressure

Education

Bachelor's or Technical degree in an applicable field

Tools

VMix

ATEM

Decklink

NDI

SMPTE 2110

Dante

Job description

WHAT WE DO

Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world's most-watched live events and entertainment programmes.

OUR PEOPLE

We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.

LEADERSHIP BEHAVIOURS

We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company's success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.

COMMITMENT TO EQUALITY

Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

ABOUT THE ROLE

As part of its drive to continuously innovate and advance its digital broadcast and production capabilities, as well as super serve players and fans, Riot Games and its Esports Technology Group is growing to enable efficient, game-agnostic production of Esports content, globally, through technical innovation, standardised workflows, and shared infrastructure.

We are looking for a skilled MSO to join our team to help shape and drive the operation and maintenance of the production layer, spaces and supporting technologies at Riot's remote broadcast operations with global reach. In this role you will report to the Production Manager. The position is based in the greater Dublin area.

If successful, you will be assigned to Project Stryker, the Remote Broadcast Centre owned and operated by Riot Games. You will work across the Riot Games' Esport broadcasts featuring championships and tournaments from titles; League of Legends, Wild Rift and Valorant. You will be working with the latest technology in the most advanced Remote Broadcast Centre in the World.

RESPONSIBILITIES

• VMIX Technical operations delivery
• Will manage all feeds with delay and HUD's working with TOC.
• Will manage all technical fault logs.
• Responsible for Audio and Talent Comms, Casters on a Vmix Call
• Manages Audio Mix Minus and Programme Mix.
• Triage issues with production tools including Decklink, NDI, SRT, GPU load and dropped frames.
• Understands broadcast builds from blank with tools such as vMix, ATEM.
• Maintain control, planning and efficiency on production needs and asks
• Efficiently triage gear in need of maintenance, engage technical support, and find solutions.
• Update and maintain all SOPs and contribute to new SOPs and the sharing of business/skill knowledge.
• Performing regular reporting on performance of the centres by identifying and tracking data for KPI.
• H&S
• Adhering to our company H&S policy and ensuring that all company risk assessments are observed where applicable to your role, taking ownership of improvements and escalating concerns where necessary.
• ISO
• Contribute to the continual improvement of our management systems to ensure compliance with our legal obligations and maintain certification.

EXPERIENCE PROFILE

• 1-2 Years experience in a remote broadcast environment or a collegiate Esport events/ online streaming.
• Strong understanding of VMIX a big plus.
• An understanding of SMPTE standards, various video processing codecs and formats
• Experience understanding of working with IP video & audio infrastructure - SMPTE 2110, Dante, NDI
• Knowledge of media processing and quality control tools

COMPETENCIES

• Strong computer skills, including working knowledge of Microsoft Office Suite apps, and ability to learn and utilise Google business apps.
• Excellent problem-solving skills.
• Good interpersonal skills - ability to communicate clearly and effectively in both spoken and written forms.
• Good organisational skills and the ability to effectively prioritise and execute tasks in a high-pressure environment.
• Logical thinking with good problem-solving and fault-finding skills in diverse systems.
• Ability to work under pressure in a live environment and within programme requirements.
• Ability to work evenings, weekends, and overnight.

QUALIFICATIONS

• Bachelor's or Technical degree in an applicable field
• Valid driver’s licence

This job description is a written statement of the essential characteristics of the job and is not intended to be a complete, detailed account of all aspects of the duties involved. Gravity Media is an equal opportunities employer and aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of any protected characteristics.