Multi Skilled Operator (MSO)

Gravity Media Group; Dublin; On-site; EUR 42,000 - 66,000; Full time

Job summary

Gravity Media is recruiting for a MSO to shape and drive the operation of Riot Games’ Remote Broadcast Centre project Stryker, based in the greater Dublin area. You will oversee the production layer, spaces and supporting technologies at Riot’s remote ops, collaborating with engineering and talent teams to deliver world-class Esports broadcasts.

You will work with latest tech across League of Legends, Wild Rift and Valorant, ensuring smooth feeds, live switching, and robust fault handling in a

Qualifications

• 1-2 Years experience in a remote broadcast environment or esports/online streaming.
• Strong understanding of VMIX a big plus.
• Understanding of SMPTE standards, various video processing codecs and formats.
• Experience with IP video & audio infrastructure – SMPTE 2110, Dante, NDI.
• Knowledge of media processing and quality control tools.

Responsibilities

• Will manage all feeds with delay and HUDs working with TOC.
• Will manage all technical fault logs.
• Responsible for Audio and Talent Comms, Casters on a Vmix Call.
• Manages Audio Mix Minus and Programme Mix.
• Triage issues with production tools including Decklink, NDI, SRT, GPU load and dropped frames.
• Understands broadcast builds from blank with tools such as vMix, ATEM.
• Maintain control, planning and efficiency on production needs and asks.
• Efficiently triage gear in need of maintenance, engage technical support, and find solutions.
• Update and maintain all SOPs and contribute to new SOPs and the sharing of business/skill knowledge.
• Performing regular reporting on performance of the centres by identifying and tracking data for KPI.

Skills

Remote broadcast experience

VMix knowledge

SMPTE standards knowledge

IP video & audio infrastructure

Media processing & QC tools

Education

Bachelor’s or Technical degree

Tools

VMix

NDI

SMPTE 2110

Dante

Job description

Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.

OUR PEOPLE

We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.

LEADERSHIP BEHAVIOURS

We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.

COMMITMENT TO EQUALITY

Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

ABOUT THE ROLE

As part of its drive to continuously innovate and advance its digital broadcast and production capabilities, as well as super serve players and fans, Riot Games and its Esports Technology Group is growing to enable efficient, game-agnostic production of Esports content, globally, through technical innovation, standardised workflows, and shared infrastructure.

We are looking for a skilled MSO to join our team to help shape and drive the operation and maintenance of the production layer, spaces and supporting technologies at Riot’s remote broadcast operations with global reach. In this role you will report to the Production Manager. The position is based in the greater Dublin area.

If successful, you will be assigned to Project Stryker, the Remote Broadcast Centre owned and operated by Riot Games. You will work across the Riot Games’ Esport broadcasts featuring championships and tournaments from titles; League of Legends, Wild Rift and Valorant. You will be working with the latest technology in the most advanced Remote Broadcast Centre in the World.

RESPONSIBILITIES

• Will manage all feeds with delay and HUD’s working with TOC.
• Will manage all technical fault logs.
• Responsible for Audio and Talent Comms, Casters on a Vmix Call
• Manages Audio Mix Minus and Programme Mix.
• Triage issues with production tools including Decklink, NDI, SRT, GPU load and dropped frames.
• Understands broadcast builds from blank with tools such as vMix, ATEM.
• Maintain control, planning and efficiency on production needs and asks
• Efficiently triage gear in need of maintenance, engage technical support, and find solutions.
• Update and maintain all SOPs and contribute to new SOPs and the sharing of business/skill knowledge.
• Performing regular reporting on performance of the centres by identifying and tracking data for KPI.

H&S

Adhering to our company H&S policy and ensuring that all company risk assessments are observed where applicable to your role, taking ownership of improvements and escalating concerns where necessary.

ISO

Contribute to the continual improvement of our management systems to ensure compliance with our legal obligations and maintain certification.

EXPERIENCE PROFILE

• 1-2 Years experience in a remote broadcast environment or a collegiate Esport events/ online streaming.
• Strong understanding of VMIX a big plus.
• An understanding of SMPTE standards, various video processing codecs and formats
• Experience understanding of working with IP video & audio infrastructure – SMPTE 2110, Dante, NDI
• Knowledge of media processing and quality control tools

COMPETENCIES

• Strong computer skills, including working knowledge of Microsoft Office Suite apps, and ability to learn and utilise Google business apps.
• Excellent problem-solving skills.
• Good interpersonal skills – ability to communicate clearly and effectively in both spoken and written forms.
• Good organisational skills and the ability to effectively prioritise and execute tasks in a high-pressure environment.
• Logical thinking with good problem-solving and fault-finding skills in diverse systems.
• Ability to work under pressure in a live environment and within programme requirements.
• Ability to work evenings, weekends, and overnight.

QUALIFICATIONS

• Bachelor’s or Technical degree in an applicable field
• Valid driver’s licence

Gravity Media is an equal opportunities employer and aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of any protected characteristics.