Motor Claims Specialist — Flexible Hours

Zurich Insurance; Wexford; On-site; EUR 32,000 - 42,000; Full time

Job summary

Zurich Insurance is seeking a Motor Claims Handler to join our Wexford-based Claims Team. You will administer and negotiate motor damage claims, coordinating with first/third party claimants and internal teams to ensure high service standards.

This role allows flexibility for part-time or full-time arrangements and emphasizes collaboration, regulatory compliance, and continuous improvement in claims handling.

Qualifications

• Minimum qualifications include Leaving Certificate with 2 Grade C3/H5 or FETAC Level 6 Diploma.
• Preferred experience focuses on exceptional customer service, effective communication, and regulatory awareness.
• Ability to prioritise tasks, adapt to change, and collaborate within a team.

Responsibilities

• Managing a portfolio of material damage claims.
• Proactively manage cases to settlement within authority levels and standards.
• Demonstrate advanced claims competence for moderate to high complexity cases.
• Drive cases to timely, accurate resolutions with focus on service, indemnity and expense.
• Maintain relationships with customers, brokers and claimants and inform stakeholders.
• Ensure compliance with legal and regulatory requirements and Zurich standards.

Skills

Customer service

Communication

Prioritisation

Team collaboration

Regulatory understanding

IT skills

Negotiation

Education

Leaving Certificate (2 Grade C3/H5) or equivalent

FETAC Level 6 Diploma

Tools

Telematics technology

Job description

Zurich Insurance is seeking a Motor Claims Handler to join our Wexford-based Claims Team. You will administer and negotiate motor damage claims, coordinating with first/third party claimants and internal teams to ensure high service standards.

This role allows flexibility for part-time or full-time arrangements and emphasizes collaboration, regulatory compliance, and continuous improvement in claims handling.