Mood Ice Cream Parlour Assistant/Barista

Centra; Mullingar; On-site; EUR 17,000 - 19,000; Full time

Job summary

Centra Mullingar seeks a dedicated Mood Ice Cream Parlour Assistant/Barista to join our busy Lynn Road store. You will prepare high quality hot and cold products, greet customers and ensure an exceptional experience while maintaining hygiene and food safety standards.

You will work in a fast-paced team, handle queues, share product knowledge, and support promotions. Previous customer service helps, with full-time hours and a friendly Centra team in Mullingar.

Qualifications

• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Willingness to learn product ranges and promotions.
• Attention to hygiene and food-safety standards.

Responsibilities

• Greet customers and take orders with accuracy and warmth.
• Prepare hot and cold products to a high standard.
• Maintain cleanliness and organisation of counters and displays.
• Ensure stock rotation and correct pricing.
• Handle customer queries and resolve complaints professionally.
• Assist with promotions and up-selling where appropriate.

Skills

Communication skills

Customer service

Team player

Multitasking

Food safety awareness

HACCP knowledge

Job description

Job Title

Mood Ice Cream Parlour Assistant/Barista

Job Ref

55084

Job Type

Full time

Location

Lynn Road Mullingar

Salary

On Application

Closing Date For Applications

16-11-2026

Job Description

We are recruiting a Mood Ice Cream Parlour Assistant to join our team. As Ice Cream Parlour Assistant, you will be responsible for the preparation of high quality hot and cold products and for ensuring customer satisfaction is the number one priority. You will prepare each customer order with great pride, passion and care and inspire customers through your knowledge and expertise of our fresh food offering. Your priority will be to demonstrate your passion for quality food, manage queues and maintain the highest standards in hygiene and food safety ensuring each customer receives an exceptional customer experience.

Relevant Skills/Experience

• Excellent communication skills;
• Previous customer service experience is an advantage;
• Ability to work as part of a team in a fast-paced environment
• Ability to multitask
• A passion for food and the ability to inspire customers
• HACCP training is beneficial but not essential.

Main Duties

• Actively live Centra brand values - Proud, Energetic, Imaginative and Community-Based;
• Ensure that customer satisfaction is the number one priority by greeting each customer as if it€,,s their first visit to the store and consistently deliver an exceptional service by displaying service excellence behaviours
• Ensure that the counter displays across all areas, self-serve units and coffee area are always kept to the highest standards throughout the day.
• Prepare prepacked foods, package, weigh and price products and ensure displays are kept to the highest standards with products faced off and date rotation.
• Share knowledge, recipes and personal recommendations with customers. Keep up to date with changes in the range and key promotions; ensure you have tasted the products (as directed by Manager) so you can confidently engage with customers.
• Deal with all customer queries and complaints politely, professionally and in line with store policy; Report back any customer comments, opinions and feedback.
• Operate all equipment carefully and safely.
• Adhere to Food Safety and quality guidelines at all times and ensure all aspects of food preparation, merchandising and cleaning are in line with HACCP guidelines and waste is managed in accordance with store policy.
• Use your initiative to identify new opportunities or ways to improve the department/drive sales;
• Perform any other duties as required from time to time.

Please note that the start and finish times stated are only an approximate