Mood Ice Cream Parlour Assistant/Barista

Centra; Mullingar; On-site; EUR 21,000 - 27,000; Full time

Job summary

Centra Mullingar is seeking a Mood Ice Cream Parlour Assistant/Barista to join our team. You will prepare high-quality hot and cold products and ensure customer satisfaction is the priority, delivering service with pride, passion and care.

In this role you will manage queues, maintain hygiene standards, and engage with customers using product knowledge. Start and finish times may vary; full-time shifts available.

Qualifications

• Excellent communication skills.
• Previous customer service experience is an advantage.
• Ability to work as part of a team in a fast-paced environment.
• Ability to multitask.
• A passion for food and the ability to inspire customers.
• HACCP training is beneficial but not essential.

Responsibilities

• Live Centra brand values in daily customer interactions.
• Greet customers and deliver exceptional service with a smile.
• Keep counter displays, self-serve units and coffee area tidy and appealing.
• Prepare prepacked foods, weigh, price and rotate displays.
• Share knowledge and recommendations with customers and taste products when directed.
• Handle customer queries professionally and report feedback.
• Operate equipment safely and hygienically according to guidelines.
• Adhere to HACCP and maintain food safety, cleanliness and waste management.
• Identify opportunities to improve the department and drive sales.
• Perform other duties as required.

Skills

Excellent communication

Customer service experience

Team player

Multitasking

Passion for food

HACCP training

Job description

Job Title

Mood Ice Cream Parlour Assistant/Barista

Job Ref

55084

Job Type

Full time

Location

Lynn Road Mullingar

Salary

On Application

Closing Date For Applications

16-11-2026

Job Description

We are recruiting a Mood Ice Cream Parlour Assistant to join our team. As Ice Cream Parlour Assistant, you will be responsible for the preparation of high quality hot and cold products and for ensuring customer satisfaction is the number one priority. You will prepare each customer order with great pride, passion and care and inspire customers through your knowledge and expertise of our fresh food offering. Your priority will be to demonstrate your passion for quality food, manage queues and maintain the highest standards in hygiene and food safety ensuring each customer receives an exceptional customer experience.

Relevant Skills/Experience

• Excellent communication skills;
• Previous customer service experience is an advantage;
• Ability to work as part of a team in a fast-paced environment
• Ability to multitask
• A passion for food and the ability to inspire customers
• HACCP training is beneficial but not essential.

Main Duties

• Actively live Centra brand values - Proud, Energetic, Imaginative and Community-Based;
• Ensure that customer satisfaction is the number one priority by greeting each customer as if it€,,s their first visit to the store and consistently deliver an exceptional service by displaying service excellence behaviours
• Ensure that the counter displays across all areas, self-serve units and coffee area are always kept to the highest standards throughout the day.
• Prepare prepacked foods, package, weigh and price products and ensure displays are kept to the highest standards with products faced off and date rotation.
• Share knowledge, recipes and personal recommendations with customers. Keep up to date with changes in the range and key promotions; ensure you have tasted the products (as directed by Manager) so you can confidently engage with customers.
• Deal with all customer queries and complaints politely, professionally and in line with store policy; Report back any customer comments, opinions and feedback.
• Operate all equipment carefully and safely.
• Adhere to Food Safety and quality guidelines at all times and ensure all aspects of food preparation, merchandising and cleaning are in line with HACCP guidelines and waste is managed in accordance with store policy.
• Use your initiative to identify new opportunities or ways to improve the department/drive sales;
• Perform any other duties as required from time to time.

Please note that the start and finish times stated are only an approximate