Meeting & Events Executive

TN Ireland; Fingal; On-site; EUR 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hotel group as a Meeting & Events Executive, where your passion for customer service and event management will shine. In this dynamic role, you will coordinate events from start to finish, ensuring every detail is perfect for our clients. With a focus on maximizing sales and delivering exceptional experiences, you'll be part of a team that values your contributions and supports your professional growth. Enjoy a range of perks including flexible working conditions, complimentary meals, and access to fitness facilities. This is your chance to make a significant impact in the hospitality industry.

Benefits

Complimentary Car Parking

Flexible Working Conditions

Complimentary Use of Fitness Club

Discounted Dry Cleaning Service

Discounted Rates for Employees

Employee Assistance Programme

People Awards

Bike to Work Scheme

Complimentary Meals on Duty

Cash Saving Scheme

Qualifications

• Exceptional customer service and communication skills are essential.
• Experience in a previous hotel sales role is highly valued.

Responsibilities

• Coordinate meetings and events from enquiry to contract.
• Liaise with clients to ensure seamless execution of events.
• Maximize hotel sales and manage budgets effectively.

Skills

Customer Service

Communication Skills

Attention to Detail

Presentation Skills

Sales Experience

Tools

Internal Systems Management

Job description

Meeting & Events Executive – 4* Grand Hotel, Malahide

Under the management of FBD Hotels & Resorts Group, we are currently seeking to recruit a highly motivated, customer-focused individual with a passion for the world of meetings and events to join our team.

The ideal candidate will have exceptional customer service, communication skills, excellent presentation, positive can-do attitude, excellent attention to detail and experience in a previous Hotel sales role.

Responsibilities will include:

•Co-ordinating of meeting and events from enquiry to contract and event managing - ensure all final details are updated for BEO issuing and handover to operations.

•Liaising with clients to understand their requirements to ensure seamless execution of their event.

• Maximising Hotel sales and ensuring Meeting & Events Budgets

•Ensuring all administration work is completed, follow up calls are made, and contracts are issued to clients within the given timeframe.

•Communicating all details agreed with clients to the relevant Departments, advising of updates, feedback and future business.

•Securing deposit payments and final payments within the correct schedule of payments as per the Company policy.

•Ensure all enquiries are tracked, are followed up on and all new leads shared with Sales Team

•Full working knowledgeable on all internal systems used within the M&E/Sales office.

•System management, ensuring all bookings are held correctly in system with details up to date as per most recent correspondents.

•Preparing and updating Menus, Floor Plans and Table Plans for all functions.

•Supporting with all Sales & Marketing activities – wedding fairs, site inspections, FAMs – etc

•Carrying out all other reasonable duties as requested by management.

In Return We Offer

• Complimentary Car Parking
• Flexible working conditions
• Complimentary use of our award winning Arena Fitness & Leisure Club
• Colleague Discounted Dry Cleaning Service
• Discounted rates for Employees, Family & Friends between FBD Group & FBD Insurance Discount
• Employee Assistance Programme as your wellbeing is important to us
• People Awards (We celebrate those that go that extra mile)
• Bike to Work & Taxsavers Scheme
• Complimentary meals on duty to ensure you are always performing at your best.
• Cash Saving Scheme