Medical Receptionist

Aspire Recruitment; Glengarriff; On-site; EUR 20,000 - 40,000; Full time

Job summary

A medical centre in Glengarriff, Ireland is looking for a Medical Receptionist / Care Navigator to ensure smooth operations. The role includes greeting patients, managing calls, scheduling appointments, and various administrative tasks. Candidates should have experience in a healthcare setting, strong communication skills, and empathy towards patients. This position offers a permanent full-time contract with an hourly rate of £13.06.

Qualifications

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Proficient computer skills

Empathy and compassion towards patients

Job description

Medical Receptionist / Care Navigator (EMIS Trained)

Job Type: Permanent full time hours
Hourly rate: £13.06
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist perm role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities:

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Requirements:

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

We are an equal opportunities employer and welcome applications from all qualified candidates.