Medical Administrator

Hollybank Trustees Ltd; Limerick; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellbeing initiatives

Family friendly working arrangements

Health insurance

Pension scheme

25 days annual leave

Job summary

Alliance Medical in Limerick is seeking a Medical Administrator to join our busy team. You will book and check in patients for radiology scans, acting as the first friendly contact and ensuring a smooth patient journey.

The role requires clear communication, compassion, and high attention to detail in a fast-paced healthcare setting. Contract is full-time with 37.5 hours per week.

Qualifications

• Experience in medical administration or healthcare setting.
• Strong communication and interpersonal skills.
• Calm, caring nature with high attention to detail.
• Flexible and adaptable team player; customer service experience is a plus.

Responsibilities

• Schedule and confirm radiology appointments with sensitivity and precision.
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
• Handle incoming and outgoing phone calls and manage appointment-related queries.
• Accurately update patient records and internal booking systems.
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
• Provide consistent, compassionate support to patients and their families throughout their visit.
• Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Skills

Medical administration

Communication skills

Interpersonal skills

Attention to detail

Team player

Customer service

Job description

Location: On site / Limerick, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive salary

Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Ballysimon, Limerick. The role will involve booking & checking in patients for their radiology scans in the hospital. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Contract: Full time, permanent contract

Working hours: 37.5 hours per week

Candidate is required to be flexible between Mon-Friday, 7:00am-22:00pm.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme