Manager - Quota and Capacity Planning

441 SFDC Ireland Limited; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Salesforce in Ireland (Dublin) seeks a Quota Business Partner to support global capacity modelling, planning and quota setting. You will liaise with quota business partners, strategy, sales and many other teams across regions and time zones.

The role requires analytical rigor, experience with analytical tools, and the ability to drive cross-functional planning in a fast-paced environment. A collaborative, ownership-driven mindset is essential for success.

Qualifications

• 3+ years as Senior Analyst or 5+ years as Manager in Sales Operations, Sales Strategy, FP&A, or Finance.
• B.S. in a quantitative discipline (Statistics, Math, Finance, Engineering)
• Experience in Excel/Sheet, PowerPoint/Slides, Database (SQL), Tableau, Anaplan and Salesforce.com
• Power user in Excel and Tableau with storytelling in PowerPoint/Google Slides
• Experience with sales coverage models, quota setting methodologies and sales territory alignment
• Ability to work across multiple time zones (SEA, North America, Europe) in a fast-paced environment
• Strong communication skills with the ability to convey complex concepts to a broad audience
• Analytical mindset, cross-functional collaboration, ownership on work delivered
• Knowledge of databases and systems analyst or consulting experience preferred

Responsibilities

• Work with cross-functional groups across regions to analyze data sets, reports and dashboards and provide insights to leadership
• Develop and own concurrent data reporting and auditing projects and models for regional Sales Strategy stakeholders
• Collaborate with Global PMO to deliver annual planning program deliverables on time and with accuracy
• Create and maintain global dashboards and reports to drive quota partner operational rigor and efficiency
• Prepare audits and reviews of quota submissions and present findings to internal auditors and process owners

Skills

Excel

Tableau

SQL

Salesforce

Anaplan

PowerPoint

Data storytelling

Analytics

Education

B.S. in a quantitative discipline

Tools

Google Sheets

Google Slides

PowerPoint

Excel

Salesforce.com

Anaplan

SQL

Tableau

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Quota and Capacity Planning (QCP) team

The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale.

Quota Business Partner role

The Quota Business Partner joining the QCP team will be supporting our global operating units in their capacity modelling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams. This position is part of a global team working across multiple regions and requires flexibility to work across different timezones.

Key Responsibilities

• Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders
• Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
• Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy
• Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation
• Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners.

Requirements

• 3+ for Sn Analyst/ 5+ for manager years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
• B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering)
• Experience in Excel/G Sheet, PowerPoint/G Slides, Database (SQL), Tableau, Anaplan and Salesforce.com
• Power user proficiency in Excel and Tableau with the ability to tell a story in PowerPoint/Google Slides
• Experience with sales coverage models, quota setting methodologies and sales territory alignment
• Ability to succeed in a collaborative, fast paced start-up environment and able to own multiple different concurrent deliverables
• Ability to work independently and adapt to multiple time zones across SEA, North America and Europe
• Strong communication skills, with the ability to convey complex concepts and information to a broad audience

Desired Skills/Experience

• Analytical: Able to think critically and create scalable analytical models
• Team Player: Able to build excellent rapport and collaborate with cross-functional teams. Can easily and quickly do ad hoc analysis in Google sheets/ Excel and Tableau. Quick learner with strong-self initiative.
• Knowledge of Databases (experience in designing and building complex models a big plus)
• Systems Analyst or Consulting experience preferred
• Be passionate about quality and have a strong sense of ownership on the work accomplished.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.