Manager – Full-Time - Iona House, Castleblaney, Co.Monaghan

Praxis Care; Ulster; On-site; EUR 65,000 - 90,000; Full time

Job summary

Praxis Care is seeking a Project/Service Manager to lead a care service, reporting to the Head of Operations. The role focuses on compliant, high-quality support for vulnerable people, maintaining Praxis Care values and brand across all activities.

You will manage referrals, admissions, budgeting, health and safety, and staff supervision, ensuring person-centered programs and outcomes aligned with regulatory requirements.

Qualifications

• 3 years of supervisory or management experience in health and social care.
• 3rd Level qualification or QQI Level 6 in health and social care.
• Must be eligible to be registered with HIQA as Registered Manager for this service.

Responsibilities

• Ensure service is user-focused, co-produced and upholds respect, privacy, dignity, independence and choice.
• Oversee referral, admission and review procedures with partnerships with statutory agencies and families.
• Lead and supervise staff, manage workloads, and support staff development and qualifications.
• Develop relationships to promote Praxis Care in the community.
• Ensure budget control, health and safety compliance, and accurate reporting.

Skills

Driving licence

IT skills

Change management

Communication skills

Needs assessment

Organizational skills

Experience with learning disabilities,

Education

3 years supervisory/management in health and social care

QQI Level 6 in health and social care

Tools

Microsoft Office

Job description

Job Summary:

The manager is central to ensuring that Praxis Care achieves its goal of providing quality care to the most vulnerable in our societies. Reporting to the Head of Operations, the Project Manager will ensure the effective and efficient management and development of the service in line with organizational strategy, ensuring regulatory, organizational, and contract compliance, while at all times promoting the Praxis Care values and brand through high-quality support of the people we support.

All applicants for positions at the level of Manager or above within Praxis Care are required to disclose any actual, potential, or perceived conflicts of interest. This includes any direct or indirect involvement with individuals, firms, companies, or organisations that have, or are seeking to establish, a contractual relationship with Praxis Care.

Failure to declare such interests may result in disqualification from the recruitment process. If a conflict of interest is identified after an appointment has been made, it may constitute grounds for disciplinary action, up to and including dismissal.

About The Role

Key Accountabilities:

• Ensure that all work within the service is user-focused, co-produced, and upholds the principles of respect, privacy, dignity, fulfillment, independence, and choice.
• Oversee and contribute to the referral process, admission, and review procedures while working in partnership with relevant statutory agencies, the people we support, their families, and others in co-producing and developing person-centered programs of care and support.
• Monitor and support individuals towards increased independence and contribute to the review of each person we support in partnership with them and the multi-disciplinary/agency teams.
• Handle issues of concern or complaints sensitively and appropriately, following policy and procedure.
• Coordinate and contribute to the advertising of staff vacancies, selection, recruitment, and induction of new staff in partnership with Support Services.
• Provide effective, quality-driven leadership to all staff within the service through regular supervision, effective communication, management of workloads, assessment, and verification of staff undergoing career development qualifications, and identification of development needs.
• Contribute towards a positive, cohesive, and therapeutic environment and deal appropriately with matters relating to disciplinary actions, grievances, untoward incidents, and complaints.
• Develop good working relationships and actively promote community presence within the locality through positive representation of the Praxis Care brand.
• Ensure efficient and effective administration procedures and systems are in place to comply with Praxis Care policy and regulatory/legislative requirements, including rota planning and the storage and dispensing of medication.
• Ensure all reporting procedures are completed accurately and efficiently.
• Complete annual reports on the evaluation of the service.
• Be fully involved in the preparation and control of the service budget as determined by senior management, ensuring adherence to budget and financial procedures and proper accounting for all funds.
• Maintain regular review and oversight of the service budget on a monthly basis.
• Maintain responsibility for oversight of the people we support funds where appropriate.
• Complete Health & Safety monthly monitoring reports and work in partnership with landlords, contractors, and health and safety experts to ensure all activities are carried out safely and in accordance with regulatory/legislative requirements and Praxis Care policy.
• Ensure all Health & Safety reports within the people we support homes are completed to ensure their safety.

Requirements of the Role:

• Must be eligible to be registered with HIQA as Registered Manager for this service.
• Must hold the relevant qualification for this role.
• Required to participate in the organization’s performance management process.
• Participate in an out-of-hours on-call service on a rota basis.
• Adhere to and model the organization’s values, behaviors, and competencies at all times.
• Carry out duties in accordance with Praxis rules, regulations, and policies.
• Perform additional duties as required by the role and as necessary.

The above-mentioned duties are not exhaustive, and the post holder will be required to carry out other duties as necessary. It should be noted that stated duties or location associated with the post may change to meet the future needs of the organization.

Criteria:

Education, Experience & Training Qualifications

Essential:

• 3 years of experience in a supervisory or management role in a health and social care setting.
• 3rd Level qualification or QQI Level 6 in the health and social care field.

Desirable:

• Previous management experience within supported living and collaboration with Housing Associations.
• Experience in contracts management.

Skills & Competencies:

• Full valid driving licence and access to own vehicle (If a disability precludes an individual from holding a driver’s licence, it should be stated how they can meet the mobility requirement of the post)
• Capable in the use of IT software, including Microsoft packages.
• Change Management skills.
• Excellent written and verbal communication skills.
• Highly proficient in assessing needs and delivering support plans and risk assessments.
• Strong organizational skills.
• Experience working with learning disabilities, mental health, and autism.

Attributes:

• Available to work flexibly.
• Willing to participate in ‘Out of Hours’ consultation.
• Motivated to drive continuous quality improvement and service development.