Luxury Sales Consultant – Storytelling & Growth

SWAROVSKI; Dundrum; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

Staff discount – 60% off RRP (starting

30% off Swarovski Created Diamonds

Enhanced annual holiday entitlement

1 x paid Volunteering Day each year

Staff Referral Bonus – up to £250

Jubilee Awards and Annual Awards

Job summary

Swarovski in Dundrum, Ireland, invites you to join its retail team where you’ll bring brilliance to life and help customers discover luxury products. Your storytelling will forge emotional connections, support loyalty programs, and drive sales in a welcoming store environment.

You’ll work with a diverse team, stay refreshed on product knowledge, and use digital tools to elevate the customer experience. Successful candidates are passionate about fashion and luxury brands, thrive in multicultural

Qualifications

• Experience in delivering exceptional customer service in a retail setting.
• Ability to build emotional connections with customers through storytelling.
• Proven track record of meeting or exceeding sales goals.
• Interest in fashion, luxury, or lifestyle brands.
• Comfort using retail technology to enhance the customer experience.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Sales-driven

Brand passion

Multicultural team experience

Digital retail tools

Job description

Swarovski in Dundrum, Ireland, invites you to join its retail team where you’ll bring brilliance to life and help customers discover luxury products. Your storytelling will forge emotional connections, support loyalty programs, and drive sales in a welcoming store environment.

You’ll work with a diverse team, stay refreshed on product knowledge, and use digital tools to elevate the customer experience. Successful candidates are passionate about fashion and luxury brands, thrive in multicultural