Linen Porter / Accommodation Assistant

The Ardilaun Hotel *; Galway; On-site; EUR 25,000 - 30,000; Full time

Job summary

A family-owned 4-star hotel in Galway is seeking a hardworking Linen Porter / Accommodation Assistant to join their Accommodation Team. This role is vital for maintaining high standards of cleanliness and guest satisfaction throughout the hotel. Responsibilities include servicing bedrooms, ensuring hygiene in public areas, and delivering excellent customer service. The position offers various benefits including free access to the leisure club and discounts throughout the hotel.

Benefits

Free access to the Leisure Club

Employee Assistance Programme

Free Parking

Meals on Duty

Discounts throughout the hotel

Employee Referral Programme

Responsibilities

• Servicing guests' bedrooms to a very high standard.
• Maintaining high hygiene levels in bedrooms and public areas.
• Collecting and distributing clean linen throughout the hotel.
• Removing used linen and ensuring it returns to the laundry area.
• Working within the team to deliver high attention to detail.
• Ensuring work is carried out to the highest safety standards.
• Delivering excellent customer service in every guest interaction.
• Following a schedule and working independently when required.

Job description

We are seeking a hardworking and reliable Linen Porter / Accommodation Assistant to join our Accommodation Team at The Ardilaun Hotel, a 4-star family-owned hotel in Galway. This role is essential to ensuring our high standards of cleanliness and guest satisfaction are maintained throughout the hotel.

Main Duties:

• Being responsible for servicing guests' bedrooms to a very high standard.
• Maintaining a high level of hygiene in bedrooms, bathrooms, and public areas.
• Collecting, distributing, and replenishing clean linen and towels throughout the hotel.
• Removing used linen and ensuring it is returned to the laundry area.
• Working within the team to deliver high attention to detail across all areas.
• Ensuring all work is carried out to the highest safety and security standards.
• Delivering excellent customer service in every guest interaction.
• Ability to follow a schedule and work independently when required.

Benefits:

• Free access to the Leisure Club
• Employee Assistance Programme
• Free Parking
• Meals on Duty
• Discounts throughout the hotel
• Employee Referral Programme