Linen Porter

Dalata Hotel Group plc; Dublin; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms for all Dal

€60 Employee rate on rooms for all Dal

30% Off Friends & Family rate

Extra annual leave day per year (max 5

Extra annual leave day per year (max 5

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development

Job summary

Dalata Hotel Group plc is seeking a Linen Porter in Ireland to support guest services by delivering linen and supplies and assisting with luggage movements. The role requires strong customer service experience and the ability to work in a fast-paced environment across hotel properties.

Applicants should have good English, be highly organized and a team player who can contribute to clean public areas and excellent guest experiences.

Qualifications

• Experience working with customers.
• Good command of the English language.
• Excellent organisational skills.
• Experience working in a fast-paced environment.
• Be a strong team player.

Responsibilities

• Supplying linen and guest supplies to all Accommodation Assistants.
• Assisting in delivering guest luggage to and from guest bedrooms.
• Carrying out regular stocktakes of linen and guest supplies.
• Ensuring the upkeep and cleanliness of public areas and the linen room.
• Assist when needed with cleaning rooms.
• Always providing excellent customer service to guests.

Skills

Customer service experience

English proficiency

Organizational skills

Experience in fast-paced environment

Team player

Job description

Linen Porter

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Key Duties and Responsibilities

• Supplying linen and guest supplies to all Accommodation Assistants
• Assisting in delivering guest luggage to and from guest bedrooms
• Carrying out regular stocktakes of linen and guest supplies
• Ensuring the upkeep and cleanliness of public areas and the linen room
• Assist when needed with cleaning rooms
• Always providing excellent customer service to guests

Requirements:

• Experience working with customers
• A good command of the English language
• Excellent organisational skills
• Experience working in a fast-paced environment
• Be a strong team player

About us

Dalata Hotel Group – We bring theheartof hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.