Life and Pensions Administrator

Engage People Recruitment; Dublin; On-site; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Educational support

Pension

Job summary

Engage People Recruitment is assisting a leading financial services firm in recruiting a Life and Pensions Administrator to join their onsite Dublin team. You will provide end-to-end policy administration support across life, pension, and protection products, acting as the main liaison between advisors, clients, and product providers.

The role emphasizes accuracy, compliance with CBI and GDPR, and mentoring junior staff where applicable.

Qualifications

• Must hold APA in pensions and life assurance.
• QFA is preferred.
• Minimum 2 years' experience in SSAP administration within life and pensions.
• Highly organized with excellent time management and attention to detail.
• Able to work in a fast-paced, collaborative environment with strong communication.

Responsibilities

• Provide day-to-day administrative and sales support to advisors, maintaining the full lifecycle of policy administration across life, pension, and protection products.
• Handle new business processing, client communications, pipeline tracking, and CRM data accuracy.
• Prepare client documentation, policy comparisons, and tailored reports.
• Supervise or mentor junior administrative staff (if applicable).
• Ensure compliance with Central Bank of Ireland (CBI) regulations, GDPR, and internal procedures.

Skills

Client-focused

Communication skills

Problem solving

Organised

Self-starter

Time management

Team collaboration

Education

APA in pensions & life assurance

QFA (preferred)

2+ years SSAP administration experience

Tools

CRM systems

Provider portals

Industry platforms

Job description

Job Title: Life and Pensions Administrator

Location: South Dublin City Centre, Ireland (Onsite)

About

A leading financial services firm is seeking an experienced administrator to join their expanding team. The ideal candidate will be responsible for providing end-to-end administrative support across life, pension, and protection products and be the key administrative liaison between advisors, clients, and product providers.

The Role: what does the job involve?

• Provide day-to-day administrative and sales support to advisors, while managing the full lifecycle of policy administration across life, pension, and protection products.
• Handle new business processing, client communications, pipeline tracking, commission oversight and maintain and update CRM systems with high data accuracy.
• Prepare client documentation, policy comparisons, and tailored reports.
• Supervise or mentor junior administrative staff (if applicable).
• Ensure compliance with Central Bank of Ireland (CBI) regulations, GDPR, and internal procedures.

The Candidate:

• APA (Accredited Product Advisor) in pensions and life assurance a requirement - candidates without this will not be considered.
• QFA (Qualified Financial Advisor) is preferred.
• Experienced in the Life and Pensions industry with experience in SSAPs administration (minimum 2 years preferred).
• Highly organised with excellent time management and attention to detail.
• A self-starter who thrives in a fast-paced, collaborative environment.
• Customer-focused, with strong communication and problem-solving skills.
• Familiarity with industry platforms, provider portals, and product administration.
• Passionate about continuous improvement and quality client service.

What We Offer:

• Competitive salary with excellent career prospects.
• Continuous educational support.
• Additional benefits e.g. pension.