Leisure Club Attendant

Hollybank Trustees Ltd; Carlow; On-site; EUR 20,000 - 32,000; Part time

Benefits offered by this job

Free parking

Complimentary Leisure Club Membership

Staff meals

Pension scheme

Life Insurance

Job summary

Talbot Hotel Carlow is recruiting a Leisure Club Attendant / Fitness Instructor to support day-to-day operations in the leisure centre, including member services, class delivery, and reception duties.

The role involves assisting with membership processing, ensuring pool safety, and maintaining facilities in line with company standards.

Qualifications

• Swim Teacher Qualification is a bonus.
• Experience in delivering fitness classes is preferred.
• Good customer service and communication skills.

Responsibilities

• Deliver Fitness Classes.
• Maintain a safe pool area and assist with daily cleaning.
• Assist with membership processing and reception duties.
• Handle customer inquiries via phone or email.
• Monitor and report safety concerns.

Skills

Swim Teacher Qualification

Customer service

Communication

Job description

Location: On site / Carlow, Ireland
job type: Permanent / Part-time
Sector and subsector: Fitness & Leisure | Fitness & Leisure
Salary: Negotiable salary

Talbot Hotel Carlow, part of the Talbot Collection are currently recruiting for a Leisure Club Attendant/ Fitness Instructor.

Overall Job Purpose

The Leisure Club Attendant assistsin the day to day running of administration in theleisure centre in line with the company’s “Empower Your Excellence” customer service programme. Assisting in the daily cleaning of Club and maintaining a safe and comfortable swimming pool area for members and guests. Support the sales and processing ofleisure centremembership.

Role Specific Duties:

• Swim Teacher Qualification a bonus
• Deliver Fitness Classes
• Deal with customer complaints in an efficient and professional manner and to notify Management of these
• Ensure that cash in the safe is counted and balanced and brought over to the accounts office with the relevant paperwork.
• Ensure that all paperwork placed in the safe is processed on daily basis.
• Update the system with renewals of membership, enter any new members on the system and keep all membership information up to date.
• Process mailshots to members/perspective members ie. Renewal letters, promotions etc.
• Deal with any queries over the phone or via email in relation to membership or for existing members.
• Cover the reception desk as and when required.
• Take appointments for gym consultations.
• Teach Talbot Fitness classes
• Ensure the correct levels of chemicals are used in all areas and that all safety equipment is used when handling any chemicals.
• Assist and advise members and guests in the use of all equipment/areas of the Leisure Centre, ensuring health and safety at all times.
• Advise guests and members and ensure they understand the rules and regulations of the Leisure Centre.
• Carry out daily routine checks and inspections of the facilities.
• Maintain a positive working environment in the Leisure Club

Some of our benefits

• Free parking
• Complimentary Leisure Club Membership
• Staff Meals
• Contributory company pension scheme. (12 months service requirement)
• Company Life Insurance Scheme
• Employee Assistance Programme
• Talbot Collection Friends and Family Rates
• Training and Development Opportunities - we invest in our people
• Being part of a progressive & growing company

Talbot Hotel Carlow, part of the Talbot Collection is an equal opportunities employer