Leisure Centre Receptionist

Kilkenny Ormonde Hotel; Kilkenny; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Very competitive hourly wage

Complimentary Leisure Club Membership

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme &  D

Complimentary meals on duty

Discounted rates for Windward group

Cycle-to-work scheme

Job summary

The Kilkenny Ormonde Hotel is seeking a friendly Leisure Centre Receptionist to join the team in Kilkenny. Based at Ormonde Street, you will provide excellent service to guests, handle check-in/check-out, and assist with leisure club tasks in a busy 4-star setting.

The role requires midweek availability and a positive, professional demeanor. Flexibility for early mornings, late evenings, weekends, and holiday periods is essential to thrive in this fast-paced hospitality environment.

Qualifications

• Experience in delivering high standards of guest service.
• Ability to work in a fast-paced hospitality environment.
• Strong organisational and administrative skills.
• Positive, professional and friendly manner with emphasis on customer care.

Responsibilities

• Providing excellent service to guests and members at all times.
• Adhering to company Brand Standards.
• Ensuring smooth completion of Leisure Club Tasks.
• Check-in and check-out of guests and members.
• Cleaning Duties
• Dealing with guest and members queries.
• Processing payments and cash handling

Skills

Customer care

Guest service

Attention to detail

Organisational skills

Flexibility

Job description

Job Description

Join our fabulous team at The Kilkenny Ormonde Hotel as a Leisure Centre Receptionist !

Location:

Ormonde Street

About The Kilkenny Ormonde Hotel

The Kilkenny Ormonde Hotel is a landmark 4-star hotel with an unbeatable location in the heart of the medieval city, overlooking the historic Kilkenny Castle and the vibrant streets of the iconic Marble City.

A cornerstone of Kilkenny’s hospitality for over 20 years, this contemporary city-centre hotel comprises 118 elegant bedrooms and suites offering an immersive urban experience, with views of the bustling streetscape, our quiet courtyard, or the city’s historic medieval spires.

Our world combines the luxury of modern city living with the warmth of Irish hospitality. Our cherished heritage is our connection to the local community, our focus is sharing it.

Role And Responsibilities

• Providing excellent service to guests and members at all times
• Adhering to company Brand Standards
• Ensuring smooth completion of Leisure Club Tasks
• Check-in and check-out of guests and members
• Cleaning Duties
• Dealing with guest and members queries
• Processing payments and cash handling

About The Role

Candidate Requirements:

• Midweek availability essential
• An individual with a positive, professional and friendly manner who excels in customer care
• The ability to work in a fast paced environment whilst ensuring attention to detail
• Organisational and Administrative Skills
• Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday period

Perks And Benefits Of Working At Kilkenny Ormonde Hotel

• Very competitive hourly wage
• Complimentary Leisure Club Membership (21m pool, gym, sauna & steam room)
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme & Digital Wellness Programme
• Complimentary, high quality meals on duty
• Discounted room & dining rates in Windward properties and our sister hotel
• Discounted Friends and Family rates
• Christmas Savings Scheme
• Refer-a-friend recruitment bonus scheme
• Training and development opportunities dedicated to your career path
• Employee awards & staff recognition scheme including employee of the month and team appreciation days
• Cycle-to-work scheme and Uniform provided

About Windward Management

Kilkenny Ormonde Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Leisure Centre Receptionist!

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Closing Date

Saturday 12th December, 2026

Contract Type

parttime

Salary

Based on Experience