Lead RMA Technician - Production & Repair

Telemetry Today LLC; Dublin; Hybrid; EUR 52,000 - 75,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Anduril Industries in Dublin seeks a Lead Production Technician to own the end-to-end returns and repairs process for Voyager products. You will manage in/out processing, testing, troubleshooting, repair reporting and shipment, while building the RMA function from the ground up and growing the team.

You will work hands-on across SAP and production systems, document diligently, and drive turnaround time and metrics, keeping stakeholders informed across teams.

Qualifications

• Minimum 4 years relevant experience.
• Proven ability to build and lead a function or team.
• Strong analytical and problem-solving skills.
• Proactive with minimal supervision.
• Methodical testing with attention to detail.
• Plan, organise and clearly document work.
• Flexible approach.
• Must be authorised to work in Ireland.

Responsibilities

• Own RMA deliverables end to end from field returns through test, repair and shipment.
• Build and lead the RMA function and team with processes and metrics.
• Test, diagnose and repair returned product using standard procedures.
• Produce customer-facing outputs: repair quotations and reports.
• Keep RMA data accurate and documented in SAP.
• Own turnaround time and reporting metrics for RMA.
• Keep stakeholders aligned with progress and updates.
• Source material for component shortages with suppliers.

Skills

Leadership

Analytical skills

Problem solving

Documentation

Attention to detail

Flexibility

Work authorization

Education

NFQ Level 6 Certificate

Tools

SAP

Oracle

Job description

Anduril Industries in Dublin seeks a Lead Production Technician to own the end-to-end returns and repairs process for Voyager products. You will manage in/out processing, testing, troubleshooting, repair reporting and shipment, while building the RMA function from the ground up and growing the team.

You will work hands-on across SAP and production systems, document diligently, and drive turnaround time and metrics, keeping stakeholders informed across teams.