Lead AIOps Architect & Automation Strategist

MIR McKesson Cork Business Solutions Unlimited Company; Cork; On-site; EUR 90,000 - 150,000; Full time

Job summary

McKesson Ireland seeks a Lead Architect, Automation & AIOps to drive intelligent operations at enterprise scale. You will own platform architecture, automation strategy, and vendor relations across a large IT landscape.

You will lead CMDB/ITSM integrations, advance observability, and guide AI-native capabilities while collaborating with SRE and platform engineering to deliver self-healing operations. McKesson offers a Total Rewards package and a competitive base pay aligned with market and

Qualifications

• 12+ years professional experience in IT
• 8+ years in enterprise IT with 5+ years on AIOps/automation
• Hands-on with AIOps platforms like BigPanda, ServiceNow ITOM, Dynatrace, Moogsoft
• Experience designing/handling large automation portfolios (200-400+ use cases)
• Strong CMDB, event management, and ITSM integration knowledge
• Proven RFP/VCA procurement and vendor contract experience
• Familiarity with AI governance and AI/ML-augmented operations

Responsibilities

• Lead architecture and lifecycle management of enterprise AIOps platforms
• Own automation estate strategy across large portfolios
• Drive vendor evaluation and procurement for AIOps tooling
• Integrate AIOps with CMDB, ITSM and observability tools
• Advance observability maturity toward predictive/autonomous operations
• Collaborate with infrastructure, SRE and platform engineering teams
• Evaluate AI-native capabilities and use cases for operations
• Produce enterprise architecture artifacts (HLD/LLD) and integration blueprints

Skills

AIOps

Automation

Observability

Enterprise IT

Vendor management

CMDB integration

Education

MSc or BSc in Information Systems, Computer Science, Engineering, or equivalent

Tools

BigPanda

ServiceNow ITOM

BMC Helix

Dynatrace

Moogsoft

Ansible

StackStorm

ServiceNow Orchestration

Job description

McKesson Ireland seeks a Lead Architect, Automation & AIOps to drive intelligent operations at enterprise scale. You will own platform architecture, automation strategy, and vendor relations across a large IT landscape.

You will lead CMDB/ITSM integrations, advance observability, and guide AI-native capabilities while collaborating with SRE and platform engineering to deliver self-healing operations. McKesson offers a Total Rewards package and a competitive base pay aligned with market and