Laboratory IT Systems Analyst

Westbourne; Limerick; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading technology company in County Limerick seeks an IT Systems Support Specialist. The role involves supporting the installation and maintenance of computerized systems in laboratory and manufacturing settings, ensuring compliance with quality standards and cybersecurity. Candidates should have a bachelor's degree in Computer Science or related field, or equivalent experience in regulated industries.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Experience in pharmaceutical industries preferred.

Responsibilities

• Support installation, upgrade, validation, and maintenance of IT systems.
• Draft and update IT-related SOPs.
• Execute computer system validation deliverables.
• Train users on computerized analytical equipment.
• Administer user accounts in Active Directory.
• Maintain access controls using role-based security.

Skills

Knowledge of GxP, data integrity, and computer system validation (CSV)

Strong interpersonal skills

Effective decision-making abilities

Ability to handle repetitive tasks under time pressure

Experience with Active Directory

Identity and access management

SOP development

Education

Bachelor’s degree in Computer Science, Engineering, or a related field

Equivalent industry experience in lieu of degree

Experience in pharmaceutical or other regulated industries

Job description

Role Overview

The IT Systems Support Specialist will support the installation, validation, and maintenance of a wide range of computerized instrument systems in both laboratory and manufacturing environments. This role ensures compliance with cybersecurity, data integrity, lifecycle management, and applicable quality standards.

Educational Qualifications / Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Equivalent industry experience in lieu of degree will be considered
• Experience in pharmaceutical or other regulated industries preferred

Key Skills & Preferences

• Knowledge of GxP, data integrity, and computer system validation (CSV)
• Strong interpersonal skills, effective decision-making abilities, and ability to handle repetitive tasks under time pressure
• Experience with Active Directory, identity and access management, and SOP development

Key Responsibilities

• Gain in-depth knowledge of IT functionality for analytical equipment to support installation, upgrade, validation, and maintenance
• Draft and update IT-related SOPs and procedures
• Execute computer system validation deliverables for both new and existing projects
• Train and support users on proper use of computerized analytical equipment
• Administer user accounts in Active Directory (AD) and other identity management systems
• Maintain proper access controls using role-based security models
• Manage AD environments, including user/group management, OUs, and Group Policies
• Serve as a liaison between corporate IT teams and local business units
• Keep systems and applications up-to-date with current supported versions
• Actively participate in team meetings and audit activities