Key Holder

Elverys; Galway; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Learning & Development (Online courses

Employee Assistance Programme

Sick Pay/Maternity/Paternity Top Up

Employee Referral Programme

Job summary

Intersport Elverys in Galway, Ireland, is seeking a Sales Assistant to support daily store operations and deliver exceptional customer experiences. The role requires flexibility for midweek and weekend rostering and offers opportunities for progression within a dynamic sporting environment.

The ideal candidate has at least two years of retail experience, a friendly personality, and strong communication skills. Proficiency with Excel, Word, and email is expected, and weekend coverage is required.

Qualifications

• Minimum two years retail experience.
• Warm, friendly and engaging personality.
• Great communication and customer service skills.
• Experience in Visual Merchandising is desirable.
• Ability to manage workload and delegate tasks.
• Trustworthy and honest behavior.
• Proficient computer skills: Excel, Word and email.
• Must be available for Sunday cover (one in four).
• Initiative to take on additional tasks.

Responsibilities

• Assist management in daily store operations and oversee open/close in absence of management.
• Open/close store, end of day recovery, deliveries, stock management, cashing up.
• Assign tasks to staff and ensure procedures are followed.
• Provide personal, positive service to every customer.
• Maintain knowledge of product catalogue and promotions.
• Engage with customers to recommend best products and drive sales.
• Lead visual merchandising standards in-store using available tools.
• Utilize store tools such as Assisted Selling, Safesize, e-receipts, radio systems.
• Coordinate cash, stock, and reports to relevant personnel in management absence.
• Handle daily deliveries and stock management procedures.
• Ensure end of day recovery is completed to standard.
• Perform other retail duties: sales, customer experience, etc.
• Operate till and handle financial transactions; deliver a great last impression.
• Monitor for shoplifting and follow security guidelines.
• Act as backup call-out person in management absence during alarms.
• Pursue personal development and participate in required training.
• Carry out other duties as required.

Skills

Customer service

Communication

Visual merchandising

Workload management

Trustworthy

Honest

Excel

Word

Email

Tools

Excel

Word

Email

Job description

We are so passionate about sport we have made it our business! We have created a retail experience that is fun, thanks to our incredible team. There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great. If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place for you.

At Intersport Elverys we pride ourselves on our excellent customer service as much as we celebrate our passion for sport.

Candidates must be fully flexible as the role incorporates both midweek and weekend rostering. This is an ideal opportunity for an experienced Sales Assistant seeking progression.

Job Scope:

To assist the management team in the daily operations of the store, and responsible for the day to day running of the store in the absence of management.

Key Responsibilities:

• In the absence of management, responsible for opening and closing the store, end of day recovery, deliveries, stock management and cashing up at the end of the day.
• Assign tasks to staff and ensure correct procedures are followed
• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue ( www.elverys.ie ) and current promotions.
• Engage with and profile our customers to offer the best products for our customer’s needs and optimise sales.
• Lead by example in implementing and maintaining excellent Visual merchandising standards in store using all the tools provided.
• Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
• Coordinate and forward cash, stock, financial reports and other administration to the relevant personnel in the absence of the management team.
• Responsible for processes associated with daily deliveries and adequate stock management procedures.
• Responsible for ensuring end of day recovery is carried out completely and to the standard as set out by the Company.
• Carry out other retail duties expected of all staff e.g. sales, customer experience, recovery, deliveries, etc.
• Operate till and handle financial transactions.Deliver a great last impression to our customers.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Back‑up call out person in the absence of store management in the event of alarm activation.
• Take responsibility for personal development and actively seek opportunities for improvement.Carry out training as required.
• Carry out other duties as and when required.

Qualifications, skills and experience:

• Minimum of two years retail experience required.
• A warm, friendly and engaging personality is essential.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
• Experience in Visual Merchandising desirable.
• Ability to manage workload and delegate tasks.
• Must be trustworthy and honest.
• Proficient computer skills; particularly excel, word and email.
• Available to work and provide adequate cover at least one Sunday in four.
• Initiative to undertake additional tasks as required.

Additional Benefits include;

• Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
• Employee Referral Programme
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.