Sports Advisor

Elverys; Ballina; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Generous in-store discount

Brand training events with Nike, Bro0s

Learning & Development opportunities

Education assistance

Service awards

Employee assistance programme

Maternity/Paternity top up commensate

Employee referral programme

Job summary

Intersport Elverys in Ballina, Ireland, seeks a friendly Sports Advisor to deliver an engaging in-store experience. You will generate and close sales by providing excellent customer service and product knowledge across our sports catalogue.

The role requires a warm personality, strong communication skills, and a hands-on approach to helping customers find the best products. Full flexibility Monday to Sunday is expected in a vibrant retail team.

Qualifications

• Experience in a customer service role with face-to-face contact.
• Retail experience with a quality brand is desirable but not essential.
• Excellent communication and a friendly, energetic demeanor.
• Initiative to undertake additional tasks as required.

Responsibilities

• Provide personal and positive service experience to every customer.
• Know our product catalogue and current promotions.
• Engage with customers to match products to needs and drive sales.
• Maintain store cleanliness, tidy shelves and displays.
• Assist with deliveries and stock handling.
• Operate till and complete financial transactions.
• Support sustainability goals and security practices in-store.
• Pursue personal development and opportunities for improvement.
• Carry out other duties as required.

Skills

Customer service

Retail experience

Communication skills

Friendly personality

Job description

CANDIDATES MUST BE FULLY FLEXIBLE MONDAY TO SUNDAY.

We are so passionate about sport we have made it our business! We have created a retail experience that is fun, thanks to our incredible team. There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great. If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place for you.

At Intersport Elverys we pride ourselves on our excellent customer service as much as we celebrate our passion for sport. That's why our engaging Sports Advisors offer a friendly and helpful approach that makes Elverys so popular.

Job Scope:

The Sports Advisor is the face of our company to our customers. Sports Advisors are required to generate and close sales by ensuring a great experience in-store for our customers.

Key responsibilities:

• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue (www.elverys.ie) and current promotions.
• Engage with and profile our customers to offer the best products for our customer's needs and optimise sales.
• Play an active and participative role in helping to ensure our sustainability goals are achieved, with all policies and initiatives implemented.
• Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
• Ensure that the store & support areas are clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, rails, fixtures and displays to a high standard with our fantastic products and specialist brands.
• Assist with deliveries and stock handling.
• Be security conscious within the store and stock rooms - monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Operate till and handle financial transactions.Deliver a great last impression to our customers.
• Carry out other duties as and when required.

Qualifications, Skills and Experience:

• A warm, friendly and engaging personality is essential.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Great communication skills - outgoing, energetic, and focused on delivering a great customer experience.
• Initiative to undertake additional tasks as required.

Additional Benefits include;

• Generous in-store discount
• Brand Training Events with our partners including Nike, Brooks, Hoka & Asic's
• Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
• Service Awards
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with service length
• Employee Referral Programme
• Partnership/Marriage & New Baby Gifts

Note: This job description is not a static document and doesn't propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.