Junior IT Technician

Temple Recruitment; Cork; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Ireland is seeking a Junior IT Technician to assist with IT infrastructure and support end users in a fast-paced environment. The role involves hardware/software upgrades, maintaining documentation, and providing support to IT developers. Ideal candidates will have strong communication skills, attention to detail, and proficiency in Microsoft Office, especially Excel. Join a strong company that is growing steadily and offers competitive remuneration and valuable experience.

Benefits

Competitive remuneration package

Free parking

Staff discount on purchases

Responsibilities

• Assist with hardware and software upgrades.
• Maintain and create IT documentation.
• Support end users for desktop, hardware, and software issues.
• Provide clear reports on status of all issues.

Skills

Exceptional written and oral communication skills

Excellent word processing skills

Proficient with Microsoft Office

Exceptional attention to detail

Ability to work under pressure

Great organisational skills

Excellent interpersonal skills

Problem-solving skills

High Computer Literacy

Advanced Excel skills

Education

Previous Experience in an IT role

Job description

Social network you want to login/join with:

We are currently recruiting for aJunior IT Technician

Responsibilities

• Assist with hardware and software upgrades
• Network and telephony system upgrades
• Maintaining and creating IT documentation
• Assist in IT infrastructure upgrades
• Assist and support IT developers with their project needs and deployments
• Support the IT Manager and Operations Manager
• Support end users for all desktop, hardware and software issues.
• Participate in deployment of new technologies and systems for the company
• Take ownership of issues that cannot be resolved on a first line basis and sees the issue through to completion when required
• Provide clear, concise reports on status of all issues to IT manager
• Update information daily in the internal software, such as product structures & prices.
• Create Excel reports, pivots and dashboards to improve the information flow within those departments.
• Track internal projects and report back to the Operations Manager on any major deviations w.r.t. budget, programme or delivery objectives
• Engage on other ad hoc matters within the organisation as required

Requirements

• Exceptional written and oral communication skills
• Excellent word processing skills, and proficient with all Microsoft Office software (Outlook, Word, Excel, PowerPoint)
• Exceptional attention to detail
• Ability to work under pressure and to tight deadlines
• Great organisational, analytical and time management skills
• Excellent interpersonal skills
• Proactive self-starter with excellent problem-solving skills
• Honest and reliable
• Flexible and adaptable
• Possess an awareness of when discretion is required, and adhere to confidentiality, when required
• Ability to work on their own initiative
• High Computer Literacy & Troubleshooting skills
• Advanced Excel skills
• Previous Experience in an IT role an advantage

Rewards

• Competitive remuneration package
• Strong company that is growing steadily year on year
• Invaluable experience in all areas of finance
• Free parking
• Staff discount on any purchases

Skills:
It Support ,It Technician,Data Analysis,SQL,Excel Spreadsheets,Database Administration