Insurance Product Manager

Three Ireland (Hutchison) Limited; Dublin; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

A leading telecommunications provider in Dublin is seeking an experienced Insurance Product Manager to manage the insurance portfolio and enhance customer experience. This role involves strategic product management, collaboration with marketing, and financial oversight. Candidates should have a strong background in insurance or financial services, with proven skills in project management and analysis. Competitive salary and flexible working options are offered.

Benefits

Flexible working with a hybrid model

Competitive salary

Annual performance bonus

25 days holidays plus 2.5 company days

Healthcare insurance

Access to learning and development tools

Free on-site parking

Qualifications

• Extensive proposition management experience, ideally in insurance or financial services.
• High-energy, motivated individual aiming to produce work to a global standard.
• Ability to analyze and report on financial KPIs.

Responsibilities

• Manage delivery of product margin evaluation and quarterly re-forecasting.
• Create and execute acquisition & retention offer roadmap.
• Monitor market activity and report on performance.

Skills

Proposition management experience

Strong financial skills

Analytical skills

Experience managing 3rd party suppliers

Commercial acumen

Strong project management

Influencing skills

Job description

Overview

Insurance Product Manager

This is a fantastic opportunity for an Insurance Product Manager to make a real impact as part of an exciting, strategic and creative Connected Services Team, within the Consumer function. The Insurance Product Manager will be responsible for managing the insurance portfolio for Consumer & SPT with ultimate responsibility for margin and customer experience, while also managing the product provider relationship. The Insurance Product Manager will be accountable for driving the right offer to the right customer at the right time and will work closely with marketing to ensure the right product messages are shared through the right channel, above the line and below the line.

Responsibilities

• Responsible for delivery of the Insurance product margin evaluation and reporting on same and responsible for quarterly re-forecasting.
• Creation and execution of acquisition & retention offer roadmap to support net base growth.
• Ongoing optimisation of trading roadmap based on customer, market and performance dynamics.
• Set pricing and promotions for the category.
• Channel Engagement & management to drive insurance awareness and training to all colleagues.
• Co-ordinate with third party to deliver both in-person and online training across all channels.
• Agree and execute over the top incentive roadmap.
• Managing third party relationships and delivery of optimum partner performance.
• Delivery of all regulatory requirements as part of sales and retention processes.
• Continually monitoring market activity and reporting on performance.
• Customer experience strategy and development.
• Cost management.
• Create sustainable ways of working that drive continuous improvement.
• Being passionate about the voice of the customer and managing cross functional teams to support Insurance.

Qualifications

• Extensive proposition management experience, including a strong Insurance or financial services track record.
• A high-energy, motivated person who has the desire to produce work to a global standard.
• Strong financial skills, ability to build a business case, ability to report against financial KPIs.
• Analytical skills - ability to pull out insights and action to drive KPIs to drive results.
• Experience in managing 3rd party suppliers.
• An ability to demonstrate innovative/creative approaches they took to address different business concerns
• Ability to project manage multiple stakeholders to deliver initiatives on time & on budget.
• Commercial acumen with analytical approach
• Ability to influence and build senior level support
• Proven management and cross functional teamworking skills with the ability to develop and motivate within a high-performance culture.
• Aims for results, ability to work under pressure and to strict timescales

Benefits

• Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based)
• Competitive salary, annual performance bonus & pension contribution
• 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year)
• Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen
• Access to learning & development tools
• Free on-site parking

There’s a lot more to us than meets the eye.

You may think you know us, but we’re full of surprises. Intrigued? Join us andBe Phenomenal. Apply now at: https://www.three.ie/careers

At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email [e-mail]