Infrastructure Engineer

Harvey Nash; Dublin; On-site; EUR 60,000 - 70,000; Full time

Job summary

A leading company in Dublin is seeking a Mid-Senior Level 3 Infrastructure Engineer to provide technical support across various platforms. The role involves working on infrastructure projects and ensuring adherence to ITIL processes. Ideal candidates will have a strong background in customer service, troubleshooting, and relevant technical skills.

Qualifications

• Minimum 4 years relevant experience.
• Strong proactive customer service and interpersonal skills.
• Experience in corporate technical support.

Responsibilities

• Provide Level 3 technical support across multiple sites.
• Participate in various infrastructure projects.
• Ensure adherence to ITIL processes.

Skills

Customer Service

Troubleshooting

Analytical Skills

Education

Degree in Computer Science

Tools

VMWare

Microsoft Exchange

Active Directory

Windows Servers

AWS

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Harvey Nash

Recruitment Consultant II @ Harvey Nash | hiring across Product, PMO, Engineering

Our client are currently hiring for a 3rd line infrastructure engineer to work within their IT team where you will be responsible for supporting all aspects of the Internal, and hosted platforms. Previous 3rd Line support experience essential.

responsibilities:

• Provide Level 3 escalation technical server support across multiple sites via telephone & remote support.
• Will be required to partake in various infrastructure projects
• Ability to work on projects and bring them to completion as part of a group or independently
• Strong knowledge of administration, troubleshooting, Implementation & Configuration of
• Windows Servers 2012/2016/2019/2022
• Active Directory - DNS, DHCP, GPO
• VMWare
• Veeam
• Anti-virus
• Web Proxy
• Microsoft Exchange, particularly ActiveSync
• RDS services
• SFTP Services
• Certificate Services
• TCP/IP, DNS, routing, NAT, firewalls, VPNs, LAN/WAN Technologies
• Experience/Knowledge of AWS services (Off-site backup & Site Recovery)
• Patch Management
• Vulnerability Management
• Supporting Finance / ISO27001 / Sarbanes-Oxley / NIST and Client audits.
• Ensuring adherence to, and effective management of ITIL processes such as incident, change and problem management as this relates to the function.

Requirements:

• Degree level qualification in computer science or technical discipline
• Industry qualifications such as MCP/MCSE/VMWare
• Minimum 4 years relevant experience.
• Strong proactive customer service and interpersonal skills.
• Good troubleshooting and analytical skills.
• A proven history of providing excellent customer support in a fast-paced environment
• Previous technical support experience in corporate environment.
• Maintenance of Configuration Management documentation with an emphasis on strong Change Control processes.
• Flexible and willing to work outside normal business hours if necessary.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Engineering

Referrals increase your chances of interviewing at Harvey Nash by 2x

Get notified about new Infrastructure Engineer jobs in Dublin, County Dublin, Ireland.

Cloud Infrastructure & Security Engineer

Dublin, County Dublin, Ireland 2 days ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland €60,000.00-€70,000.00 3 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 2 days ago

Network Production Engineer, Infrastructure

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 2 weeks ago

Critical Infrastructure Mechanical Engineer, Field Engineering

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 month ago

Dublin, County Dublin, Ireland 4 weeks ago

Dublin, County Dublin, Ireland 1 month ago

Dublin, County Dublin, Ireland 2 weeks ago

Cloud Infrastructure Operations Engineer

Dublin, County Dublin, Ireland 5 hours ago

Dublin, County Dublin, Ireland 1 week ago

Systems Engineer, ESC Managed Operations

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 3 hours ago

Dublin, County Dublin, Ireland 22 hours ago

Dublin, County Dublin, Ireland 1 month ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 22 hours ago

Data Operations Engineer - Dublin - Ireland

Dublin, County Dublin, Ireland 17 hours ago

Systems Engineer, ESC Managed Operations

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 3 hours ago

Dublin, County Dublin, Ireland 3 hours ago

Dublin, County Dublin, Ireland 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.