In-Store Customer Care Associate

Tesco Ireland; Galway; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme*

Virtual GP service for colleagues and家

Employee Assistance Programme (EAP)

Clubcard discount 10%+ weekends 15%

Life Assurance

Pension Plan*

Save As You Earn Scheme*

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is hiring to support our large Irish footprint, with stores nationwide and thousands of colleagues. Our People-first approach means strong customer service and commitment to helping customers across a wide range of products and services.

We offer extensive benefits, development opportunities, and a welcoming, inclusive workplace. Join us to be part of a team that focuses on customer satisfaction and everyday value.

Qualifications

• You will need to provide great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• Works hard for customers, your team and your department.
• You are able to prioritise to ensure anything you do is right for our customers.
• Adaptable and resilient to meet the ever changing demands of our business.
• You must be able to follow instructions either verbal or written.
• You are reliable and a good timekeeper.
• You must be smart and tidy at all times.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

Job description

Tesco Ireland is hiring to support our large Irish footprint, with stores nationwide and thousands of colleagues. Our People-first approach means strong customer service and commitment to helping customers across a wide range of products and services.

We offer extensive benefits, development opportunities, and a welcoming, inclusive workplace. Join us to be part of a team that focuses on customer satisfaction and everyday value.