Customer Experience Specialist

Tesco Ireland; Mallow; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Virtual GP service for colleagues

24/7 Employee Assistance Programme

Clubcard discounts

Life Assurance

Pension Plan

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is hiring retail team members to deliver outstanding customer service in our stores across Ireland. You’ll welcome customers, answer questions, and help ensure products and services are readily available.

You’ll work with a supportive team, follow store procedures, and uphold health and safety standards to maintain a great shopping experience. This role offers competitive pay and extensive benefits, with opportunities for career progression within Tesco Ireland.

Qualifications

• Excellent customer service abilities and friendly manner.
• Ability to work as part of a team to support store operations.
• Willingness to follow company policies and health & safety guidelines.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• You may be asked to support colleagues in other departments.

Skills

Customer service

Communication

Teamwork

Job description

Tesco Ireland is hiring retail team members to deliver outstanding customer service in our stores across Ireland. You’ll welcome customers, answer questions, and help ensure products and services are readily available.

You’ll work with a supportive team, follow store procedures, and uphold health and safety standards to maintain a great shopping experience. This role offers competitive pay and extensive benefits, with opportunities for career progression within Tesco Ireland.