IAM Security Analyst - AD & Access Governance (Hybrid)

SMBC Group; Tralee; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC Group is seeking a detail-oriented Security Analyst to join the IAM team in Tralee. The role focuses on managing Active Directory and Entra ID, validating access governance, and handling unstructured ServiceNow tickets to protect information assets.

The ideal candidate has 2+ years in IAM/security, hands-on AD and Entra ID experience, and exposure to ITSM tools in a fast-paced environment. This hybrid role requires attending the Tralee office and supports flexible hours within 7:00 AM–10:00

Qualifications

• 2+ years in security, IAM, IT operations or related roles.
• Hands-on with Active Directory (On-Premises) and Microsoft Entra ID.
• Experience using ServiceNow or similar ITSM platform.
• Strong analytical and problem-solving skills.
• Experience in fast-paced operations environment.
• Ability to manage multiple priorities accurately.
• Understanding of IAM and lifecycle management.
• Willingness to learn new technologies and processes.

Responsibilities

• Manage and maintain user and group configurations within Active Directory (On-Prem) and Microsoft Entra ID.
• Analyse, triage, and resolve access-related incidents and service requests including ServiceNow tickets.
• Support Joiner, Mover, Leaver processes for access provisioning and removal.
• Troubleshoot authentication, account, and access issues across platforms.
• Support administration of access packages and entitlement management solutions.
• Collaborate with IAM Engineering and other tech teams on operations and automation.
• Maintain accurate process documentation and knowledge articles.
• Identify opportunities to improve processes and service delivery.

Skills

Active Directory

Microsoft Entra ID

ServiceNow

IAM principles

Analytical thinking

Multi-tasking

Security operations

Willingness to learn

Job description

SMBC Group is seeking a detail-oriented Security Analyst to join the IAM team in Tralee. The role focuses on managing Active Directory and Entra ID, validating access governance, and handling unstructured ServiceNow tickets to protect information assets.

The ideal candidate has 2+ years in IAM/security, hands-on AD and Entra ID experience, and exposure to ITSM tools in a fast-paced environment. This hybrid role requires attending the Tralee office and supports flexible hours within 7:00 AM–10:00