HVAC Service Engineer

Munters; Dublin; On-site; EUR 42,000 - 64,000; Full time

Job summary

Munters in Ireland is seeking an HVAC Service Engineer to service humidity control equipment for contract maintenance customers, ensuring performance and safety while supporting customers in targeted markets. You will travel to sites, update service reports, and contribute to continuous improvements.

The role requires FGAS certification, a minimum of three years field service experience, and strong fault-diagnosis and reporting skills.

Qualifications

• Minimum of three years field servicing experience of engineering capital equipment.
• FGAS certification is required.
• Good knowledge of HVAC industry and related systems.
• Ability to produce clear, quantified fault diagnoses and remedial actions.
• Proven ability to generate clear technical service reports for customers and internal teams.

Responsibilities

• Carry out accurate, timely servicing for contract maintenance customers in line with health and safety requirements.
• Identify and replace spares to restore or improve equipment performance.
• Provide commissioning and setup of Munters equipment at customer sites.
• Prepare and present clear service reports to the After Sales Support team.
• Seek servicing opportunities from existing and new customers and maintain professional image.

Skills

FGAS certified

Field servicing

HVAC industry knowledge

Fault diagnosis (electrical &机械)

Technical reporting

Communication skills

Computer literacy

Education

HNC/HND or higher in Engineering

Tools

Lotus

MS Office

Job description

Reporting to the Contracts Manager, the HVAC Service Engineer will continuously support our customers, adding value to their operations in targeted markets, by the servicing of humidity control equipment. Ensuring our customer expectations are realised, demonstrating our position as the preferred service supplier.

Some Of The Key Activities And Accountabilities Include

• To undertake accurate, timely and high quality servicing for our contract maintenance customers in accordance with Munters vision and relevant health and safety
• To accurately identify and replace spares components on customer equipment in order to improve or restore the performance of Munters equipment
• Make accurate proposal and explanation to customer regarding recommended/critical spares or required refurbishments
• To undertake accurate airflow measurements and performance assessments against our standard procedures for assessment of unit performance
• To undertake system upgrading and refurbishment either at customer’s premises or in our Return to Works facility
• Matching customer servicing requirements accurately to the scope of works and timescales laid out on a project under the terms of the customer quotation
• To provide timely and accurate commissioning and setup of our equipment
• To provide clear technical service reports daily, that are clearly communicated to Internal After Sales Support team
• To provide clear Health and Safety documentation for each site visit and communicate to internal After Sales Support team
• To seek out servicing opportunities from new and existing customers
• Presents a professional image in line with dress code guidelines set by position and a helpful Munters image in line with being regarded as the humidity expert and preferred supplier
• Assists team members outside normal geographic region when project distribution difficulties arise ensuring best use of human resources
• Works under own initiative to manage contract customers in own geographic area to maximize amount of time available to service customer units
• Monitors and reports on competitive activity
• Participates positively within the team, consistently demonstrating a positive attitude and contributing fully to the overall success of the team
• Participates fully in all company training initiatives including self-study, mentoring, on the job training and ensures that all necessary certification and accreditation are renewed to date
• At all times complies with statutory, company and customer health and safety requirements and site working instructions
• Where there is a requirement in the business your skills may be employed by other teams in such duties as project engineering, engineering support through the sales process and product technical support.

Skills And Experience Required

• Minimum of three years field servicing experience of engineering capital equipment (E).
• Candidates must be FGAS certified.
• Computer Literacy (word, excel, lotus, application software).
• Experience and Knowledge of the HVAC Industry.
• The post holder should have experience of generating accurate assessments of electrical and mechanical component fault diagnosis on engineered capital equipment and prepare clear quantification of size and impact of failure to effect remedial action.
• Have presented technical service reports in customer friendly languages/styles.
• Demonstrate knowledge of reporting techniques required to regularly update After Sales Support Team with servicing activity reports in their geographic region.
• Demonstrate knowledge and experience of calculating airflow and moisture content measurements.
• Have a good working knowledge of air handling techniques.
• Have experience and ability to demonstrate relationship building skills (I.e. would their previous customers work with them again given the opportunity because of establishment strong relationship).
• HNC/HND or higher in a relevant Engineering qualification.

Key Competencies

• Positive attitude
• Strong initiative and ability to work independently
• Good communication skills
• Perform well under pressure
• Time management and organisational skills
• Problem solving skills
• Flexibility and adaptable