HR Operations Manager

Nua Healthcare Services; Naas; On-site; EUR 70,000 - 80,000; Full time

Job summary

A leading healthcare provider in Ireland is seeking an HR Operations Manager to oversee HR functions and ensure compliance with employment laws. The role requires a degree in HR Management, 5 years of HR management experience, and strong leadership and communication skills. This position offers a competitive salary and a comprehensive benefits package, including company pension and development opportunities.

Benefits

Company Pension

Comprehensive Induction

Continuous Professional Development

Life Assurance

Paid Maternity/Paternity Leave

Education Assistance

Employee Assistance Programme

Bike to work Scheme

Qualifications

• Minimum 5 years’ HR management experience.
• Strong knowledge of Irish employment law and HR compliance.
• Experience using HR data and analytics.

Responsibilities

• Manage the day-to-day operations of the HR function.
• Lead HR data and analytics to provide insights.
• Drive the implementation of the People Strategy.

Skills

Strong communication skills

Stakeholder engagement

Problem-solving skills

Education

Degree in HR Management or related discipline

Job description

Location

Naas, County Kildare, Ireland

Management Salary: 70,000 – 80,000

YouTube: https://www.youtube.com/embed/rvPuiQ0Nf2Y

Overview

Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.

Benefits

• Company Pension
• Comprehensive Induction process
• Continuous Professional Development
• Fantastic development & career opportunities
• Life Assurance/Death-in-Service
• Paid Maternity/Paternity Leave
• Education Assistance
• Employee Assistance Programme (EAP)
• Bike to work Scheme
• Refer/Retain a friend bonus
• Discounts with Retailers - Nationwide

Job Objectives

The HR Operations Manager is the operational lead for the HR function, responsible for ensuring the effective day-to-day running of HR services and delivery of the People Strategy. Acting as the HR Director’s key support and deputy for operational matters, the postholder ensures compliance, drives data-led insights, and delivers high-quality HR services across the organisation. The role combines hands-on operational oversight with strategic input, ensuring HR action plans, service excellence, and compliance standards are consistently achieved.

Key Responsibilities

• Operational Leadership & Compliance: Manage the day-to-day operations of the HR function, ensuring efficiency, consistency, and service quality.
• Act as the HR Director’s delegate for operational HR matters, supporting decision-making and ensuring continuity of leadership.
• Monitor HR compliance indicators and oversee adherence to employment law, regulatory requirements, and internal standards.
• Ensure quality assurance processes are robust and drive continuous improvement across HR operations.

Data, Analytics & Action Planning

• Lead on HR data and analytics, providing accurate reporting and insights to the HR Director and senior leadership.
• Oversee the delivery and monitoring of HR action plans, ensuring accountability and measurable outcomes.
• Identify workforce trends and risks, using data to inform operational and strategic planning.

People Strategy & Planning

• Support the HR Director in translating strategic goals into operational priorities for the HR function.
• Drive the implementation of the People Strategy across HR operations, ensuring alignment with organisational objectives.
• Provide operational and tactical input to HR planning and projects.

Team Leadership & Collaboration

• Line manage the HR Business Partner and L&D Manager, ensuring clarity of objectives, accountability, and professional development.
• Guide and support HR team members in delivering service excellence and best practice.
• Collaborate with peers in Recruitment, Retention, and Engagement to ensure integration of HR activities across the People function.

Customer Service & Business Partnering

• Champion a responsive, professional, and solution-focused HR service for managers and employees.
• Build effective working relationships with leaders and stakeholders, positioning HR as a trusted partner.
• Promote a culture of service excellence, employee experience, and continuous improvement.

Critical & Strategic Tasks

• Anticipate and manage critical HR issues, escalating as necessary to the HR Director.
• Act as deputy to the HR Director in their absence for operational HR matters.
• Support organisational change initiatives, ensuring HR plays a proactive and enabling role.
• Drive initiatives that enhance HR service delivery, compliance, and alignment with business needs.

Qualifications & Experience

Essential

• Degree in HR Management, Business, or related discipline.
• Minimum 5 years’ HR management experience, including day-to-day operational leadership.
• Strong knowledge of Irish employment law, HR compliance, and HR best practice.
• Experience using HR data and analytics to inform decisions.
• Proven leadership experience, including line management of HR professionals.
• Strong communication, stakeholder engagement, and problem-solving skills.

Desirable

• CIPD qualification (or working towards).
• Experience within healthcare, social care, or regulated environments.
• Experience deputising for senior HR leaders.
• Project management and change management expertise.

Key Competencies

• Operational Leadership: Ensures smooth day-to-day running of HR services.
• Deputy Leadership: Acts confidently and reliably as the operational number two to the HR Director.
• Service Excellence: Drives consistent, customer-focused HR delivery.
• Analytical Insight: Leverages HR data to improve decision-making.
• Collaboration: Works effectively with peers and senior stakeholders.
• Adaptability: Manages competing priorities and operational challenges.
• Integrity: Models professionalism, confidentiality, and fairness.