Hotel Receptionist

TN Ireland; Waterford; On-site; EUR 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated team member to enhance guest experiences. In this role, you will work collaboratively to provide exceptional service, ensuring that every guest feels valued and cared for. Your ability to communicate effectively and manage various tasks will be crucial as you contribute to a welcoming environment. The position offers flexible shifts and the opportunity to be part of a dynamic team focused on excellence. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Employee Assistance Program

Discounted Leisure Centre Membership

Paid Wedding Day Off

Discounted Golf Membership

Discounted at the Treatment Suites

Uniform

Personal Retirement Savings Account

Qualifications

• Minimum of 2 years experience in the hospitality industry is desirable.
• Excellent IT, Communication, Interpersonal and Organisational skills.

Responsibilities

• Deliver excellent guest care, ensuring professional and courteous service.
• Accountable for key responsibilities within the reception department.

Skills

Guest Care

Communication Skills

Interpersonal Skills

Organisational Skills

IT Skills

Job description

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• Minimum of 2 years experience within the hospitality industry is desirable;
• Display excellence in Guest Care and Service;
• Display a strong background in reservations;
• Must be able to work varying shifts;
• Excellent IT, Communication, Interpersonal and Organisational skills;
• Have drive and enthusiasm to achieve excellence;

The Role

Working with the team to deliver excellent guest care, ensuring that the team is actively anticipating the business needs and dealing with them accordingly, the successful candidate will be required to:

• Ensure a professional, friendly and courteous service;
• Work shifts including morning and evening 3 - 5 days per week;
• Ensure that products are delivered in accordance with agreed standards throughout the resort;
• Work with the team to ensure that the day's business is communicated accordingly and orderly handover is completed;
• Be accountable for key responsibilities within the reception department.

Benefits include:

• FBD Hotels & Resorts Employee, Family and Friends Initiative.
• Employee assistance program.
• Discounted Leisure Centre Membership.
• Paid Wedding Day Off.
• Discounted Golf Membership and Green Fees.
• Discounted at the Treatment Suites.
• Uniform.
• Personal Retirement Savings Account or PRSA.