Application Details
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Job Description
We have a fantastic opportunity for a Hospitality Manager in our Accommodation Department in the excellent 4 Star Claregalway Hotel.
Objectives of the Role: Reporting to the Managing Director, the Hospitality Manager (Accommodation) will execute housekeeping duties for the hotel including, bedroom hygiene and standards, laundry services, public areas and duty management
Main Duties:
- To carry out all duties and responsibilities with integrity, honesty and in compliance with regulations and legal obligations.
- To carry out all duties and responsibilities relating to managing the accommodations department including but not exclusive to:
- Responsible for ensuring that hygiene and quality standards for all bedrooms, bathrooms, public areas are met and adhered to.
- Maintaining sufficient stock levels required to service rooms.
- Allocation of areas and duties to staff.
- Ensuring that all areas are checked and that they meet the required standard, taking corrective action where they fall short.
- Implementing and adhering to a rotational ‘spring cleaning’ schedule e.g. turning mattresses, dry cleaning curtains etc.
- Ensuring relevant laundering of items is completed in a timely manner.
- Maintaining pantries, accommodation office and other storerooms in a neat, tidy and hygienic manner to ensure adequate stock levels at all times.
- Liaising closely with Reception.
- Liaising closely with Maintenance to ensure that any repairs/maintenance issues are resolved without delay.
- Ensuring that new staff are allocated a mentor and receive sufficient training to enable them to carry out their duties to standard.
- Managing the team effectively.
- To identify ways to continuously improve the department e.g. new products, systems, equipment etc.
- To implement ‘Green Hospitality’ ethos and take positive steps to reduce our carbon footprint in the hotel.
- To ensure that the accommodation department is compliant with Fire, Health & Safety legislation ensuring that:
- All staff receive appropriate safety training for cleaning and servicing rooms, including manual handling.
- Monitoring staff behaviour to ensure that they operate in a safe manner, taking corrective action where necessary.
- To carry out standard audits as required.
- To co-ordinate and/or take on any specific projects as required of you.
- To become fully familiar with all departments in the hotel and have a basic understanding of their operations.
- To attend meetings and document key information and decisions as required.
- To carry out hotel management shifts as required.
- To carry out any other reasonable request made by Senior Management.
Recognised relevant third-level qualification in hospitality management and 5 years’ experience required for this role.
Career Level