Healthcare Quality & Improvement Coordinator

UPMC; Kilkenny; On-site; EUR 33,000 - 48,000; Full time

Benefits offered by this job

Maternity/paternity leave

Pension plan

Critical illness cover

ACES programme

Annual leave 27 days

Flexible working

Learning opportunities

Job summary

UPMC Aut Even Hospital in Kilkenny is seeking a Quality & Continuous Improvement Co‑Ordinator to support the hospital’s quality function, drive JCI accreditation and HIQA compliance, and coordinate policies, procedures, audits and data collection.

You will lead Lean initiatives, manage reviews with senior teams, develop operational policies, and ensure effective communication across departments while maintaining patient safety and service quality.

Qualifications

• Qualification in Quality in Healthcare (Degree or equivalent).
• 5 years’ experience in a similar role or healthcare setting.
• Excellent IT skills with MS Office (Teams, Word, Excel, PowerPoint).
• Data management and analysis expertise, especially Excel.
• Knowledge of information systems and process improvement techniques.
• Prior management or project management experience.

Responsibilities

• Develop hospital quality improvement/quality assurance programme in collaboration with senior leadership.
• Assist in coordinating JCI accreditation and HIQA compliance and licensing processes.
• Track progress by collecting accurate, timely data to display quality, cost and service outcomes.
• Lead or co-facilitate Quality Improvement projects and communicate improvements to teams.
• Manage audits, patient and customer complaints, and patient experience feedback.
• Support policy development, document control and staff education on quality improvement.

Skills

MS Office

Data analysis

Quality improvement

Project management

Education

Quality in Healthcare qualification

Job description

UPMC Aut Even Hospital in Kilkenny is seeking a Quality & Continuous Improvement Co‑Ordinator to support the hospital’s quality function, drive JCI accreditation and HIQA compliance, and coordinate policies, procedures, audits and data collection.

You will lead Lean initiatives, manage reviews with senior teams, develop operational policies, and ensure effective communication across departments while maintaining patient safety and service quality.