Quality, Risk & Patient Safety Leader

UPMC Ireland; Clane; On-site; EUR 65,000 - 80,000; Full time

Job summary

UPMC Ireland seeks a Quality, Risk & Continuous Improvement Manager to lead the hospital’s quality, patient safety, risk management and continuous improvement program. The role drives compliance with national standards, supports accreditation processes, and strengthens risk mitigation across the organisation.

The position entails collaboration with hospital leadership to develop and implement QMS, lead audits, monitor KPIs and promote a culture of safety and continuous learning.

Qualifications

• Experience in healthcare quality, patient safety, or risk management.
• At least 5 years’ experience in healthcare administration.
• Experience with hospital accreditation essential – CHKS or JCI.
• Knowledge of healthcare standards and regulatory requirements.
• Demonstrate knowledge of applying quality and safety frameworks.
• Strong IT skills including MS Office suite are essential.

Responsibilities

• Develop, implement, and monitor the hospital’s Quality Management System (QMS).
• Lead quality audits, coordinate action plans, and monitor improvement outcomes.
• Oversee Risk Management Framework including hazard identification and mitigation.
• Promote a culture of open disclosure and learning from incidents.
• Lead continuous improvement activities using Lean, Six Sigma, and PDSA cycles.
• Lead preparation for internal and external inspections or accreditation surveys.
• Provide regular quality, risk, and patient safety reports to senior leadership.
• Deliver training on risk management and quality improvement tools.

Skills

Leadership

Quality management

Risk management

Data analysis

Project management

Stakeholder engagement

Education

Bachelor’s degree in Nursing, Healthcare Management, Quality

Lean Six Sigma training

Tools

MS Office

MS Teams

Excel

PowerPoint

Outlook

Job description

UPMC Ireland seeks a Quality, Risk & Continuous Improvement Manager to lead the hospital’s quality, patient safety, risk management and continuous improvement program. The role drives compliance with national standards, supports accreditation processes, and strengthens risk mitigation across the organisation.

The position entails collaboration with hospital leadership to develop and implement QMS, lead audits, monitor KPIs and promote a culture of safety and continuous learning.