Health & Wellness Advisor – In-Store & Online

Boots Ireland; Leinster; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Ireland is seeking a Healthcare Advisor to deliver complete care by advising on healthcare products and services in-store and online. You will provide outstanding customer care within the store and refer customers to the pharmacist when appropriate to help them choose the best products and services, with a focus on increasing sales.

You will stay up-to-date with new lines and promotions, work as part of a supportive team, and promote a customer-led culture while ensuring compliance and a

Qualifications

• Energy and passion for finding the best solutions for your customers.
• Curious about patients, customers and their holistic health and wellbeing.
• Empathetic and able to interact sensitively.
• A team player that loves to contribute to the team and store’s success.
• Digitally savvy and comfortable embracing technology and the omnichannel offering.
• Sales-driven and focused on delivering a great customer experience.
• Be an ambassador for the Boots brand, with desiring to learn about everything health.

Responsibilities

• Provide outstanding customer care and advice within your store.
• Keep up-to-date with all the various new lines and promotions within store, so that you can always provide customers with the most up-to-date information.
• Take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services – with increased sales being the natural result.
• Play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers.
• Be a role model for the ‘customer-led’ attitude. The customer is everything to you, and you’ll create a culture where everyone is friendly and passionate about doing the right thing for them.
• Ensure compliance with company and professional standards, relevant legislation and company procedures.
• Take responsibility with your colleagues, to ensure that the store is clean and tidy and queues are managed effectively.
• Share and celebrate your successes, and identify best practice across local stores, to ensure that outstanding customer care is always provided.

Skills

Customer focus

Holistic health

Empathy

Team player

Digital savvy

Sales oriented

Brand ambassador

Job description

Boots Ireland is seeking a Healthcare Advisor to deliver complete care by advising on healthcare products and services in-store and online. You will provide outstanding customer care within the store and refer customers to the pharmacist when appropriate to help them choose the best products and services, with a focus on increasing sales.

You will stay up-to-date with new lines and promotions, work as part of a supportive team, and promote a customer-led culture while ensuring compliance and a