Head Therapist: Lead Spa Team & Wellness Growth

BrookLodge & Macreddin Village; Aughrim Lower; On-site; EUR 48,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Professional development and growth

Wellness-focused environment

Accommodation available

Job summary

The role requires extensive spa therapy experience with leadership, CIDESCO/CIBTAC/ITEC certifications, and a passion for wellness. You will manage scheduling, uphold hygiene, and drive guest satisfaction and revenue.

Qualifications

• Fully qualified with extensive spa therapy experience and leadership.
• Certifications in facial and body treatments (CIDESCO/CIBTAC/ITEC).
• Strong leadership, communication and interpersonal skills.

Responsibilities

• Lead and inspire the spa therapy team, ensuring exceptional guest experiences.
• Perform high-quality face and body treatments using organic and results-driven products.
• Train, mentor, and support therapists, ensuring adherence to The Wells Spa standards.
• Monitor treatment quality, guest feedback and service efficiency to maintain excellence.
• Oversee product recommendations and upselling to enhance guest satisfaction and revenue.
• Ensure spa hygiene and cleanliness meet the highest industry standards.
• Assist in scheduling, staff management and operational planning.
• Stay updated with the latest spa trends and wellness techniques, implementing new treatments where appropriate.

Skills

Spa leadership

Face & body treatments

Customer service

Team mentorship

Scheduling & ops

Education

CIDESCO/CIBTAC/ITEC certification

Job description

The role requires extensive spa therapy experience with leadership, CIDESCO/CIBTAC/ITEC certifications, and a passion for wellness. You will manage scheduling, uphold hygiene, and drive guest satisfaction and revenue.