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58 RECRUITMENT PTE. LTD. salon is seeking a responsible store/ salon manager to oversee daily operations, ensure hygiene compliance, optimize appointment scheduling, and drive VIP client engagement and brand promotions.
The role focuses on maintaining service quality, coordinating with staff, and expanding the customer base through integrated local and online promotions.
Overallstoremanagement:Responsibleforformulatingthedailybusinesshours,serviceproceduresandstandardoperatingproceduresofthesalon,ensuringefficientoperationofallprocesses.
Environmentandequipment:Maintaintheoverallenvironmentalhygieneofthestore,supervisethedisinfectionandhygieneofhairdressingtools,andensurethatthesalonmeetshealthandsafetystandards.
Appointmentscheduling:Optimizethefrontdeskappointmentsystem,reasonablyallocatetheschedulesofhairdressers,andincreasecustomeroccupancyrateandturnoverrate.
Membershipmanagement:MaintaintherelationshipwithVIPcustomers,handlecustomercomplaintsanddisputes,andensurecustomersatisfactionandrepeatpurchaserate.
Marketingpromotion:Planin-storepromotionalactivities,orconductonlinepromotionandbrandpublicityincombinationwithsocialmediaandlocallifeplatforms.
Expandcustomersources:Analyzecompetingproductsinthesurroundingmarketandconsumerdemands,activelydevelopnewcustomers,andexpandthebrandinfluenceofthesalon.