Guest Services & Facilities Attendant - Dalata Academy

Dalata Hotel Group plc

Dublin

Remote

EUR 25,000 - 35,000

Full time

4 days ago

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Benefits offered by this job

Free employee meals

50% Off F&B in all properties

Employee room rate on Dalata hotels

30% Off Friends & Family rate

Extra annual leave days

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Dalata Academy development

Staff appreciation & team events

Job summary

Dalata Hotel Group is seeking a Hall Porter to support guest services and hotel cleanliness across our Dublin properties. You will be trained through the Dalata Academy and work as part of a friendly team ensuring smooth operations and guest satisfaction.

The role emphasizes initiative, reliability and a customer‑oriented approach, with opportunities for growth within our expanding group.

Qualifications

Experience working in hospitality.
The ability to work on their initiative, as well as being capable of working as part of a team.
A warm, friendly and approachable personality when dealing with fellow staff and guests.

Responsibilities

Assist with guest requests for luggage.
Responsible for the cleaning of areas in the hotel, including, but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
Responsible for cleaning other areas as directed by the manager on duty and also as per nightly checklist which may include set up of function rooms, breakfast area etc.
Responsibility for the front entrance and outside of the hotel and ensure that it is always clean and tidy. This includes emptying bins, picking up rubbish etc.
To have a full understanding of the hotels’ fire procedures to always ensure the safety of all staff and guests.