Guest Experience Porter - Lobby, Setup & Help Desk

Compass Group Ireland; Dublin; On-site; EUR 21,000 - 28,000; Full time

Job summary

Compass Group Ireland is seeking a dedicated Porter for a full-time role, contracted to 37.5 hours per week. You will help maintain a high standard of customer care and cleanliness and support adjacent teams with room setup and reception tasks.

The role emphasizes adaptability, excellent communication, and reliability as essential traits to thrive in a busy hospitality environment. Compass Group Ireland values its people and offers pathways for career progression and growth within the

Qualifications

• Experience delivering high quality customer care.
• Be adaptable and embrace changing priorities.
• Strong communication and relationship-building skills.
• Ability to work under pressure.
• Excellent timekeeping and reliability.

Responsibilities

• Keep the lobby and public areas clean and tidy.
• Assist housekeeping, restaurant and banqueting staff with room setup and furniture movement.
• Perform reception duties such as booking theatre tickets or reservations.
• Respond to customer requests and provide assistance as needed.
• Run errands and help ensure safety with signage and hazard awareness.

Skills

Adaptability

Communication

Customer care

Reliability

Time management

Job description

Compass Group Ireland is seeking a dedicated Porter for a full-time role, contracted to 37.5 hours per week. You will help maintain a high standard of customer care and cleanliness and support adjacent teams with room setup and reception tasks.

The role emphasizes adaptability, excellent communication, and reliability as essential traits to thrive in a busy hospitality environment. Compass Group Ireland values its people and offers pathways for career progression and growth within the