Guest Experience Champion - Hospitality & Service

McDonald's; Cashel; On-site; EUR 17,000 - 21,000; Part time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on break

Career development

Job summary

McDonald’s is looking for a Customer Care team member to be the face of our restaurant, delivering hospitality, cleanliness and friendly service. This role requires you to be available for shifts across weekdays and weekends, including early mornings, afternoons, evenings and overnights.

A positive, welcoming attitude and a willingness to learn are essential. You will join a team focused on creating a warm, inclusive environment for every guest and supporting special restaurant events and daily

Qualifications

• No previous experience required; full training will be provided.
• Customer-focused with a friendly, welcoming approach.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Navigate and engage customers, seeking opportunities and resolving issues.
• Create a warm and welcoming atmosphere and support events.
• Follow company guidelines and safety procedures.
• Work as a supportive team member to maintain a positive environment.

Skills

Friendly & approachable

Strong communication

Hospitality mindset

Team player

Willing to learn

Job description

McDonald’s is looking for a Customer Care team member to be the face of our restaurant, delivering hospitality, cleanliness and friendly service. This role requires you to be available for shifts across weekdays and weekends, including early mornings, afternoons, evenings and overnights.

A positive, welcoming attitude and a willingness to learn are essential. You will join a team focused on creating a warm, inclusive environment for every guest and supporting special restaurant events and daily